Resources

Company News

 

Eccentex AppLibrary Thrives as a Marketplace for Partners to Showcase Dynamic Case Management Solutions

April 24, 2013
Delivering a One-Stop Shop for Simple Adoption and Implementation of DCM Apps

LOS ANGELES, CA — April 24, 2013 — Eccentex Corporation, a leading provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced AppLibrary, a cloud-based marketplace to showcase pre-built knowledge worker application solutions. Any app built on Eccentex’s AppBase or AppTemplate can be stored on AppLibrary to provide a one-stop-shop for business and IT leaders looking to satisfy specific unstructured process or dynamic case management challenges in the fastest, easiest way possible.

Read more...

 

Eccentex releases AppBase 5.0

April 2, 2013
KM World

Dynamic case management solution provider Eccentex has announced the launch of AppBase 5.0, a cloud-based platform-as-a-service offering that features advanced creation tools and AppTemplates for business analysts.

Read more...

 

Q&A: Will knowledge workers drive cloud-based dynamic case management?

April 1, 2013
TechTarget

"In recent years, dynamic case management has emerged as a powerful approach for knowledge workers looking to tame unstructured processes. SearchSOA.com discussed DCM, its close relationship to knowledge workers and its potential for a cloud-delivery model with CEO Glen Schrank and Chief Strategy Officer Alex Stein of Eccentex Corporation, an enterprise-grade cloud applications and services provider." Stephanie Mann

Read more...

 

Q&A: Will knowledge workers drive cloud-based dynamic case management?

March 27, 2013
TechTarget

"In recent years, dynamic case management has emerged as a powerful approach for knowledge workers looking to tame unstructured processes. SearchSOA.com discussed DCM, its close relationship to knowledge workers and its potential for a cloud-delivery model with CEO Glen Schrank and Chief Strategy Officer Alex Stein of Eccentex Corporation, an enterprise-grade cloud applications and services provider." Stephanie Mann

Read more...

 

Eccentex Lets Business Analysts Assemble and Manage Their Own Cases

March 26, 2013
TEC Blog

Eccentex Corporation provides dynamic case management (DCM), a.k.a. adaptive case management, software-as-a-service (SaaS) solutions using its multitenant cloud-based AppBase platform as a service (PaaS). DCM solutions should support what the evolving knowledge worker needs and allow organizations to optimize case outcomes, improve customer services, and mitigate risk.

Read more...

 

Eccentex Launches AppBase 5.0 with Advanced Tools, AppTemplates

March 22, 2013

Eccentex launched version 5.0 of its AppBase cloud platform, which includes advanced tools and templates for fast delivery of case management systems.

Eccentex is rolling out version 5.0 of its AppBase PaaS software. The company, which specializes in PaaS applications for dynamic case management (DCM), launched cloud-based AppBase 5.0 platform with advanced creation tools and AppTemplates to make it quicker for business analysts to delivery case management systems.

Read more...

 

Eccentex Targets Business Analysts with the Launch of Hi-Level AppBase 5.0

March 20, 2013

Company Releases New PaaS Software Featuring Advanced Tools and AppTemplates

LOS ANGELES, CA — March 20, 2013 — Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced the launch of AppBase 5.0, an improved cloud-based platform that includes advanced creation tools and AppTemplates for quick delivery of case management systems. Eccentex is redefining the fundamental processes and user interfaces of the modern knowledge worker.

Read more...

 

CRN 2013 Channel Chiefs - Os Haque

February 21, 2013
CRN

OS Haque, Managing Director of Global Alliances for Eccentex, was selected as one of the top 255 channel executives in partner program management. This year's honorees are navigating a maze of business model and technology shifts all while cultivating a successful program for resellers and alliance partners.

Read more...

 

What Do Modern Knowledge Workers Need?

February 13, 2013
Technology Evaluation Centers Blog

In many service industries, case management is the lifeblood of the business. These unstructured (or dynamic and adaptive) processes require aprt human process stewards, a.k.a. “knowledge workers.” The success of these knowledge workers depends heavily on the tools required to do their job, however in a recent study done by Eccentex Corporation, companies are failing to provide necessary tools to their employees.

Read more...

 

Sayonara Cubicles: The Knowledge Worker Revolution is Here

February 13, 2013
Information Management

Knowledge workers have significantly changed since the days of the Industrial Revolution. In that era, factories managed workers, communication was distant and information was shared via the telegraph or horse-drawn carriage. Times have changed drastically and quickly within the past few generations, paving the way for high expectations in the modern workplace.

Read more...

 

Automating Business Processes with Cloud Services

January 29, 2013
Tech Republic

How does the enterprise deal with TMI (big data)? One approach is to automate processes through dynamic case management. Jeff Cerny of TechRepublic interviews two executives at Eccentex, a company committed to helping organizations use cloud services to reduce risk, increase efficiency, and improve customer service, to find the answer.

Read more...

 

The Disturbing Truth about the Modern Worker

January 23, 2013
Business 2 Community
Small Business Yahoo
Technorati

In a day-in-age where people are more mobile than ever, we at Eccentex sought out to determine whether companies are providing their workforce with the tools necessary to empower the mobile worker and increase productivity. We collected responses from knowledge workers in a variety of industries, and the results point to widespread demand for mobile and cloud-based access, to business critical information systems and platforms to execute their duties.

Read more...

 

Corporate Alignment With Mobile Customers

January 23, 2013
MediaPost Communications

There remains a gap between those using mobile technology and those charged with deploying it. I have recently heard from various companies of differing sizes that their organizations are behind (some woefully) in mobile and now are looking to do more. These companies are from a wide range of industries, and the only pattern is their awareness that they are behind in mobile. Some of them initially concluded that mobile would not impact their businesses, so they ignored mobile Web sites, mobile marketing and mobile technology expenditures.

Read more...

 

Mobile Workforce Demands Mission Critical Data

January 18, 2013
Mobile Enterprise

Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), recently conducted a survey which found that knowledge workers in a variety of industries are demanding mobile and cloud-based access to business-critical information systems and platforms needed to do their job.

Read more...

 

Eccentex Survey: Companies Fail to Provide Mission Critical Data to Mobile Workforce in Spite of Overwhelming Employee Demand

January 15, 2013

59% of Knowledge Workers Say Smartphones Would Improve Productivity; 37% of Respondents Say Biggest Challenge Today is Lack of Remote Access to Data

LOS ANGELES, CA — January 15, 2013 — Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced results of a recently conducted survey which found that companies are failing to equip their employees with the tools they need thrive in today’s work environment.

Read more...

 

Eccentex Unveils AppBase4.5

January 14, 2013
TMCnet

Dynamic case management (DCM (News - Alert)) eases the process of case-related work by allowing users to automate various aspects of this tedious process. Both human and artificial intelligence are used in DCM and the process is similar to business process management (BPM). DCM technology provides various benefits to the users and also enhances workflow.

Read more...

 

In 2013, Technology Will Change the Nature of Work

January 4, 2013
Posted by Glen Schrank

The term knowledge worker was first coined by Peter Drucker in 1959, referring to employees who work primarily with information and develop knowledge in the workplace. Now, anywhere from 25 percent to 50 percent of jobs require people to create, use and share knowledge.

Read more...

 

Eccentex: What We Can Learn From Dynamic Case Management in 2012

December 19, 2012
by Marisa Peacock (CMS WIRE)

Of the things that we are most likely to recall from the past twelve months, dynamic case management (DCM) may not be one of them. But chances are you've dealt with the elements of DCM throughout the year. You may have called it by another name — like business process management, or adaptive case management, or maybe you know it as the mobile app you access to get work done. Regardless, we've learned a lot from dynamic case management. To help us put it in perspective, we turned to CEO of Eccentex, Glen Schrank.

Read more...

 

Fraud Prevention at Vulnerable Times

December 4, 2012
By Glen Schrank

According to a survey of fraud experts conducted by the Association of Certified Fraud Examiners (ACFE), organizations around the world lose an estimated five percent of their annual revenues to fraud. In the aftermath of natural disasters, local residents must be cautious about whom they let into their homes, trust with their finances, and allow access to personal information. “Storm chasers” are people who go town-to-town where disaster has hit with intentions to take advantage of locals, this can cause just as much of an unfortunate disaster as the storm itself.

Read more...

 

Eccentex Redefines Dynamic Case Management (DCM) for the Modern Knowledge Worker with Launch of AppBase 4.5

December 4, 2012
Company Launches Innovative 'Platform as a Service' Business Strategy for DCM

LOS ANGELES, CA - December 4, 2012 - Eccentex Corporation, a provider of platform-as- a-service (PaaS) applications for Dynamic Case Management (DCM), today announced the launch of AppBase 4.5, a cloud-based platform that redefines the fundamental processes and user interfaces of the modern knowledge worker.

Read more...

 

Modern Tools for Today's Knowledge Worker

November 19, 2012
By Glen Schrank

Today's knowledge workers consist of different generations and each is faced with their own challenges. We know one thing for sure, since being identified as a "Knowledge Worker" by Martin Feregrino in 1959, the way work is executed has changed and evolved. Just as the tasks, work environment and requirements of knowledge workers have progressed since the Industrial Revolution, so have the tools available for every generation to efficiently do their job.

Read more...

 

Eccentex Expands Management Team with Industry Experienced Executives

September 20, 2012
Marks Next Stage of Company Growth

LOS ANGELES — Eccentex Corporation with AppBase, the app for knowledge workers, a one-stop shop for all things case management, today illustrates its aggressive steps towards hyper-growth by appointing two senior executives, Brian Anderson as Chief Marketing Officer and Drew Scarano, Vice President of Worldwide Sales and Alliances. These executive hires will help transform Eccentex into the next stage of growth for delivering dynamic case management and customer satisfaction solutions. Both executives bring more than 20 years of experience and specialize in global enterprise software, business process management, and have demonstrated the ability to empower the knowledge worker.

Read more...

 

Eccentex Launches Corporate Blog on Dynamic Case Management

June 28, 2012
Eccentex to help companies with case management and offer educational content to drive wider technology discussions and engagement through blog

LOS ANGELES — June XX, 2012 — Eccentex Corporation, a leader in the delivery of Dynamic Case Management (DCM) Cloud solutions through the company’s leading Platform as a Service (PaaS), AppBase, announced the roll out of The Dynamic Case Management Digest, a blog dedicated to address industry trends in complaint management and cloud solutions.

Read more...

 

Meet Eccentex at ACFE Fraud Conference June 18-19, 2012 in Orlando, FL

June 14, 2012

The 23rd Annual ACFE Fraud Conference & Exhibition is a must attend event for anyone involved in the prevention, deterrence or detection of fraud. The conference provides its visitors with opportunities to learn from distinguished speakers, gain new or improve existing skills, grow your professional network and further develop your career. We are excited to be part of the Anti-Fraud Exhibit at this important event and are looking forward to helping you and your organization to take fraud investigations to the next level.

Read more...

 

Eccentex's Solution for NYSDFS Named a Finalist in 2012 Global Awards for Excellence in Adaptive Case Management

May 28, 2012

Eccentex Corporation, a leader in the delivery of Dynamic Case Management (DCM) Cloud solutions through the company's leading Platform as a Service (PaaS), AppBase, is proud to announce one of their customers, the New York State Department of Financial Services (NYSDFS) has been named a finalist in the 2012 Global Awards for Excellence in Adaptive Case Management.

Read more...