Eccentex Digital Transformation Solutions for Communications

Optimize Your Customer’s Experience Journey to Exceed Expectations

Eccentex Digital Business Platform improves your Customer Service

Your customers expect to communicate with you on the channel of their choice and value knowledgeable and helpful interactions that save them time.  Eccentex helps you engage with customers through personalized, real-time communications through every touch point to increase long-term loyalty and increase revenue.  From digital to print communications, we enable you to create a consistent customer experience while adhering to fast pace ever-changing regulatory requirements.

As a partner to hundreds of organizations, we optimize communications to boost efficiency and facilitate a move to digital channels.  Our multi-channel communications and process platform enables us to deliver innovative solutions for clients worldwide and ensures that you maintain control and flexibility over your communication process.

The Eccentex Smart Unified Digital Business Platform is a seamlessly integrated Omni-Channel Customer Engagement and Omni-Process Customer Resolution solution that empowers workers to provide innovative superior Customer Experiences.​​​​​​​​

Read the Smart Digital Business Platform Whitepaper

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Eccentex named a STRONG PERFORMER in

The Forrester Wave for

Dynamic Case Management
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CUSTOMER TESTIMONIALS

We made a great improvement in communications with our remote teams

Veronica Lewinsky

We were spending too much time on communications before we implemented a new Eccentex solution

Laura Kempbell

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