eccentex

Why Dynamic Case Management from Eccentex?

Dynamic case management solutions help capture industry best practices and drive more successful case outcomes. However, delivery and customization of these solutions can be expensive and very time-consuming. Eccentex solves these problems by combining products and services (AppBase, AppLibrary, Cloud Consulting) designed to meet and exceed the customer’s complex business process requirements while reducing costs and improving customer care.

Enhancing Productivity of the Knowledge Worker with Eccentex Solutions

Eccentex is dedicated to helping businesses remove obstacles in enhancing knowledge worker productivity by focusing on advancing user experience, offering user-friendly interfaces, and employing process analytics.

User Experience – Eccentex AppBase and its applications are built with the user experience in mind. The system is intuitive and user friendly, designed to reflect the way your businesses processes are intended to run. Business users can also quickly modify applications to fit company and user requirements.

User-Friendly Interfaces – Eccentex's simple and intuitive interfaces provide knowledge workers with a clear process visibility and robust monitoring tools. Application users can work with the flexible system determining their own structure for the projects at hand. System modifications and settings are easily managed with the drag-and-drop visual interface without having to employ any coding.

Process Analytics and Reports – The dynamic case management software applications keep track of processes, documents, user actions and other changes in the system to create a wealth of knowledge that reflects the way an organization actually works. This data gives companies valuable insight into how knowledge work gets done and allows for extraction of trends and best practices.

AppBase: Industry’s First Dynamic Case Management Platform-as-a-Services (PaaS)

Eccentex’s AppBase Cloud Platform for Dynamic Case Management Solutions provides a rapid development methodology that includes pre-integrated components to make the process 5X faster at 1/2 the cost of traditional software. Utilizing Eccentex's dynamic business platform, benefits the entire organization because case-based processes are cross-functional, spanning across organizational boundaries. Key advantages of AppBase are:

• Platform flexibility and ad-hoc agility

• Configuration tools specifically designed for the business analyst

• Social collaboration

• Content integration and mashups

• Business rules and event triggered workflow

• Document Management

• 360-degree customer and process visibility

• Enterprise-grade security

Creating with AppBase

Creating applications in AppBase is easy using its dynamic platform technology. Simply start building an application with existing components and services. Configure the components to your specific requirements and create your solution with a set of necessary elements. Build solutions quickly using the drag-and-drop interface without the complexity of coding.

AppBase is a dynamic business platform that enables business analysts to "compose" new applications and modify existing ones in a user-friendly development environment without any coding.

AppLibrary: A Marketplace for Industry-Specific Case Management Solution Frameworks

AppBase is augmented by AppLibrary, Eccentex’s marketplace for pre-packaged case management solution frameworks which are designed for specific domains - (i.e. complaint management, quality management) in multiple verticals such as legal services, healthcare, financial services, insurance, government, education and life sciences. Businesses can select a solution from the AppLibrary and modify it to fit specific company needs. Business users can test-drive all Eccentex applications before committing to investing in these solutions.

Cloud Consulting Services: Eccentex Professional Consulting Services

Having an AppBase platform and an AppLibrary marketplace may not be enough for all organizations - Cloud Consulting from the Eccentex Expert Team will ensure that your project is successful all the way from the design phase through deployment. Use Eccentex Professional Services as little or as much as you need, we will be there for you if needed for all of the critical steps of your project:

• Design

• Development

• Integration

• Customization

• Deployment

• Maintenance