Eccentex Cited as ‘Strong Performer’ by Independant Research Firm Based on 21 Different Criteria in the DCM Market
LOS ANGELES, CA — February 28, 2016 — Eccentex Corporation, a leading provider of Dynamic Case Management (DCM) technology and solutions, today announced it has been positioned as a Strong Performer by Forrester Research Inc. in its report, The Forrester Wave™: Dynamic Case Management, Q1 2016.
“This recognition from Forrester shows us that our vision for delivering advanced, yet affordable, enterprise-grade solutions for both the public and private sectors is a successful one,” said Alex Stein, Chief Executive Officer of Eccentex. “We will continue to invest in innovative SaaS solutions that simplify what are otherwise very complex business challenges for our customers.”
According to the Forrester report, Eccentex’s Appbase solution is selected by enterprises when they require a strong and flexible BPM or DCM solution with robust developer support. The report went on to say that Eccentex provides a flexible developer-oriented BPM suite with a strong DCM PaaS foundation. Eccentex’s DCM SaaS application offers tools that allow enterprises to build complex case-related business process management applications that require both structured and ad-hoc work, as well as efficient document management. Eccentex’s enterprise customers include the New York Department of Financial Services, the Houston Police Department and the United States Veterans Initiative.
Forrester uses 21 different criteria to evaluate software vendors in the DCM market. The Forrester Wave™ report focuses on providers of adaptive analytics and mobile features, both of which are critical to helping enterprises tackle increasing volumes of varied and unstructured work. The report is designed to help enterprise architecture professionals select the best providers suited to their needs.
Eccentex offers public and private sector organizations a pre-integrated, cloud-based set of technologies to deploy customizable, on-demand (SaaS) dynamic case management (DCM) applications. The company’s AppBase (BPM Suite PaaS), DCM Application, ECM Application and AppLibrary SaaS solutions give enterprises the flexibility and scalability they require for virtually any case management need. Eccentex is revolutionizing the way customer, knowledge worker and management expectations are being met, with better solutions for providing universal access to content; facilitating the execution of tasks when, where and how the user prefers; and achieving greater customer and worker satisfaction while maintaining corporate governance and compliance requirements.