Who We Are

Together, We are Building the Future of Digital Transformation

Company History

Eccentex was founded in 2008 with one goal in mind: To allow organizations to leverage the power of the cloud delivery model to rapidly and cost-effectively automate their business processes in order to: Reduce Risk, Increase Efficiency, and Improve Customer Service.

The founders of Eccentex were early pioneers in the field of business process automation and electronic document management with over 20 years of experience in implementation of scalable enterprise-grade software solutions to organizations around the world.

Eccentex is an industry leader and visionary, providing an Enterprise Digital Business Platform that enables organizations to rapidly modernize and transform their business to create superior innovative Customer and Knowledge Worker experiences across the entire Customer Experience Journey, utilizing seamlessly integrated core features, such as Business Process Management (BPM) optimization, Dynamic Case Management (DCM) efficiency, Enterprise Content/Document Management (ECM), Omni-Channel Customer 360 Service (Dynamic CRM), Knowledge Base, Easy Smart Integration Services, and powerful Business Intelligence with Smart Predictive Analytics.  The Eccentex Digital Business Platform was designed and built from the ground up with this sole purpose in mind to enable rapid delivery of the next generation of innovative industry disruptive Modern Digital Applications that increase Customer/User and Knowledge Worker satisfaction, reduces costs through efficiency, and increases revenue.

Eccentex partners can accelerate business transformation and innovation of the entire Customer Experience Journey with seamless integration between Customer and Employee engagement, powered by Eccentex Service Resolution.  Consultant network partners understand that business value cannot be achieved through technology alone. It starts with people: experts working together to get to the heart of your individual business objectives and develop the optimum solutions to deliver robust modern Digital Business solutions based on specific organization’s requirements, using the Eccentex Digital Business Platform to rapidly deliver innovation success.

Digital Business Platform Technology

The Eccentex Digital Business Platform is based on Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) or Cloud delivery model, which has become more competitive than on-premise applications – it is changing the way companies purchase and deploy software.

To meet the surging market demand for the SaaS/PaaS and Cloud delivery model, we have invested over 8 years in building and perfecting the first true Enterprise Platform-as-a-Service (PaaS) Digital Business Platform. This allows organizations to design, develop and deploy enterprise-class modern industry disruptive business applications quickly and cost-effectively. Large and small IT departments, business analysts, Knowledge Workers, independent consultants and third-party developers can now leverage Eccentex Digital Business Platform scalable infrastructure, flexible and powerful development tools, and easy to use drag-and-drop configuration environment to Get Work Done quickly and effectively.

You can build custom cloud applications by using one of our pre-built templates as a starting point, or develop and configure a completely new application from scratch – either way, no coding is required.  The industry demand for Business modernization and transformation created a suite of best-in-class Enterprise Digital Business solutions for Dynamic Case Management, Business Process optimization, Enterprise Content Management, Business Process Optimization, Customer 360-degree View of all interactions (Dynamic CRM), Knowledge Management, and Business Intelligence with Smart Predictive Analytics, all seamlessly integrated together in one easy to use and configure rapid deployment platform.

Bottom Line

We believe there is a better and more efficient way to deliver modern industry disruptive enterprise-grade solutions to handle massively scalable mission-critical optimized business processes. We also believe that these software solutions should be delivered without extended implementation time-frames and receive updates without IT bottlenecks. You can utilize a proven world-class infrastructure without major capital expenditures. By leveraging the power of the cloud, Eccentex delivers true integrated SaaS/PaaS value to organizations across the world with 24/7 uptime.

2009

Industry First

Eccentex releases first true enterprise Platform-as-a-Service (PaaS) for the Cloud

2015

June

Eccentex named VISIONARY by Gartner for Dynamic Case Management

2017

Repeat Performance

Recognized by Gartner as Visionary for a second year, and as Strong Performer by Forrester

2017

Global Reach

Satisfied customers all over the world

What We Do?

As the market leader in Digital Business Transformation implementations and Dynamic Case Management software, Eccentex delivers a Digital Business Platform that unites users with everything they need to do their jobs better and Get Work Done! – All the data, all the processes, all the documents and all the collaborations – in one unified environment, on any device, through a simple delightful interface. Eccentex industry leadership has been recognized by global IT analysis firms including Gartner, Forrester, Ovum and others.

Modernize Customer Experience

Optimize Business Processes

Develop Modern Apps 10x Faster

Business Life Highlights

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Meet the Team

Eccentex + YOU = Great products are built by small teams that work hard, think smart, and move fast.

Next Steps

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