HyperAutomation as a Service™

Welcome to the new age of business process automation


Wecome to the new age of Business Process Automation

What is HaaS?

Eccentex introduces HyperAutomation Cloud (HAC), shaping the future of Business Process Automation. As part of this new offer Eccentex adds 20+ new AI Services that enable business users to leverage the combined power of native and 3rd party AI capabilities through frictionless AI federation.

After the successful launch of the new platform, Eccentex now introduces HyperAutomation as a Service™ (HaaS), creating a new category in the market. With this new offer, businesses can leverage all capabilities of HyperAutomation Cloud without investing on operational and development resources.

Eccentex Professional Services will discover, design, deploy and operate your end-to-end automated business processes hosted on Public Cloud.

No need for infrastructure investments or highly skilled developers. Pay as you grow, and enjoy the freedom and the agility of our HaaS offer.

HyperAutomation as a Service Defined

Eccentex HyperAutomation as a Service™ includes everything you need to start or accelerate your Digital Transformation without upfront investment.

As part of this offer you’ll get your HyperAutomation Cloud licenses with embedded Business Consultancy, Deployment and 24/7 Operation & Maintenance Services.

Embrace your Business Automation journey easily and risk free! 

HyperAutomation Cloud components

Accelerate Your Digital Transformation

powering digital workflows across your organization


Shorter time to ROI

Get the desired financial result by using the Eccentex agile application development platform.


Reduction in manual work

Automate repetitive tasks to keep employees motivated and focused on CX.


Drop in complaints

Resolve problems faster by getting them right the first time and eliminating backlogs.

HyperAutomation as a Service™

powered by

Engage – Automate – Empower

HyperAutomation as a Service

Four easy steps to accelerate Digital Transformation and Cloud Migration

Solution Assessment

Our skilled Business Consultants will organize a workshop with your Process Experts and Line of Business Leaders to jointly discover and analyze what customer service and operational processes can be automated with the help of HyperAutomation Cloud. The Assessment team will deliver you a Process Optimization Heat Map that highlights those business operation areas where you can realize quick wins easily and shows you how to achieve high value business outcomes in the shortest time with least effort.

Solution Planning

Our Solution Architects will consult your technical experts and jointly design the best fit Technical Architecture Plan that fit for your unique business needs and leverage all potential benefits of HyperAutomation Cloud with the lowest implementation effort and risk. This plan will consider all major CX Ecosystem components that need to be connected to HyperAutomation Cloud through the platform level open APIs. The Architectural Plan will contain the necessary data models and implementation / migration steps.

Solution Deployment

Eccentex Professional Services experts will work hand in hand with your IT and technical experts to deploy the solution in the preferred way either if it will be hosted on Public Cloud, Private Cloud or will be deployed in Hybrid mode. During the implementation the PS team will ensure the safe migration of all mission critical services and will advice your technical team how to minimize the customer disturbance. After the deployment (and or Cloud Migration) the Eccentex PS team will perform a Solution Health Check before closing the project.

Continuous Operation

Eccentex Cloud Operation team will work as an extended arm of your Technical / IT Team and ensure the risk free continous operation and maintenance of the deployed business solution. Eccentex will supervise and monitor the deployed solution and cooperate your technical staff to ensure the smooth and reliable operation of all system components. Our Engineering team will provide proactive support and cooperating with your business process management team to provide input for your roadmap planning and feautures upgrades.

HyperAutomation Cloud

powered by

eccentex AppBase

All in one Process Automation and Application Development Platform that equally supports Low-Code / No-Code and Hybrid implementations with intuitive Visual Builders.

Shortcuts to digital transformation

From quick wins to strategic initiatives, Eccentex has everything you need for success.


CEOs Benefits

Ensure operational excellence, gain visibility across critical processes, and enable smooth collaboration between business units.


CIOs Benefits

Leverage the combined power of a low-code platform and AI to save time, effort, and reduce the chance of human errors.


CFOs Benefits

Gain high predictabality on all IT operation costs through transparent cloud subscriptions and consumption-based service charging.


COOs Benefits

Free up valuable human resources from repetitive and boring tasks and allow them to focus on high-value customer interactions.

CX Journey-centric
Business Consultancy
for digital transformation
and cloud migration

  • ECustomer Journeys
  • ETouchpoints
  • EBusiness Processes
  • ESystems
  • EData Sharing & Integrations

Outcome focused
Professional Services
for quick deployment
and smooth operation

  • E24/7 Availability
  • EMulti-lingual Support
  • EDevOp Hotline
  • EDedicated TAMs
  • ESubscription Based Services

Check out our latest news & blogs

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Eccentex Enables BIDTravel with Advanced Email Automation

BIDTravel, a market leading travel management services company, has selected the Eccentex HyperAutomation Cloud as it's core platform for Enterprise Email Automation. The company owns the largest travel network in Southern Africa, operating across a range of local,...

3 Risks of Legacy Systems and Manual Processes in Financial Services

3 Risks of Legacy Systems and Manual Processes in Financial Services

The financial services industry is constantly evolving, with new regulations and technologies emerging all the time. This creates a challenge for financial services companies, which need to ensure their systems and processes are secure, compliant, and fraud resistant....

3 Benefits of Using Process Automation to Improve CX

3 Benefits of Using Process Automation to Improve CX

Today's customers expect a seamless and efficient experience across all touchpoints. Process automation can help businesses deliver on these expectations by automating repetitive tasks, improving accuracy, and reducing wait times. Here are three of the best outcomes...

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