The smarter way to work-from-home

See how AppBase helps you maintain business continuity, improve productivity and impress the digital customer.

Offer amazing customer service

Spend less time chasing down and tracking customer service requests and more time resolving issues. Provide consistent, context-aware service even as customers switch between phone, email, SMS, chat and social.

Prepare for the hybrid workforce

80% of employees want to continue working from home at least part of their week. Digitize workflows and unify apps to reduce work complexity and drive productivity.

Unleash new products and services

Legacy systems can no longer support the needs of businesses to innovate and transform to stay competitive. Modernize on a platform that can adapt to new products, geographies, channels and customers.

So, what brings you here today?

Engage, automate, and resolve customer issues better

AppBase for Customer Service

Quickly build enterprise-grade apps just how you need them

AppBase for Low-Code Apps

Capabilities that power digital business

Case Management & BPM

Operational CRM

Data Management

Email Capture & Automation

Dashboards & Reporting

Teams & Collaboration

Self-Service & Portal

Workforce Management

Tracking & Audit

Citizen Development

See how AppBase helps you keep your promise to your customers

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Omnichannel customer service

Extend service beyond the contact center and scale by connecting people, functions and systems

Low-code app development

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Customer Stories

Emergency Response - Ukraine

Eccentex is proud to work with key cities in Ukraine, supporting their emergency medical call center operations.

Customer Stories

Customer Service

A large financial services company reduced their call center costs and reduced disputes.



See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.