Resources

Eccentex News

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    November 30, 2016 Gartner Positions Eccentex in Visionaries Quadrant for BPM-Platform-Based Case Management Frameworks

    Gartner positions Eccentex in Visionaries quadrant of the October 2016 "Magic Quadrant for BPM-Platform-Based Case Management Frameworks." more

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    September 28, 2016 Eccentex Exhibits at Genesys G-Force 2016 Customer Engagement Conference 

    Eccentex highlights its integrated solutions leveraging the industry-leading Genesys Customer Experience Platform more

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    September 1, 2015 Eccentex Makes Trend-Setting Products List of 2015 By KMWorld 

    KMWorld lineups include more than 1,000 separate offerings, their committee further agreed that each company/product listed holds the promise for the marketplace—even if the marketplace has yet to realize it. more

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    July 16, 2015 Predictive Analytics & Case Management Vital To Fraud Investigation

    Alex Stein, founder and chief strategy officer for Eccentex Inc., shares with GCN Technology how predictive analytics, case management solutions are vital to fraud investigation within both the public and private sectors more

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    April 7, 2015 Eccentex Launches New Dynamic Case Management Template for AppBase

    Eccentex Corporation, a recognized visionary leader in providing software-as-a-service (SaaS) applications and platform-as-a-service (PaaS) for Dynamic Case Management (DCM), launched Dynamic Case Management Template 3.0 for AppBase. more

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    March 31, 2015 Gartner Positions Eccentex in the Visionaries Quadrant

    Eccentex announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the "Magic Quadrant" for BPM-Platform-Based Case Management Frameworks. more

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    March 10, 2015 Dynamic Case Management and Government Customer Service

    A case-centric approach to customer service, powered by DCM technology, brings together in one mechanism the human expertise, content, and data analysis needed to answer inquiries, process complaints, resolve claims, investigate fraud, and much more. more

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    July 7, 2014 Does BPM Create More Chaos for the Modern Knowledge Worker?

    Companies now grasp the critical need to understand not only the changing dynamics of the modern workforce, but also how the technologies and underlying processes have also changed, creating new efficiencies in the workplace. more

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    December 27, 2013 Cloud Adoption Hits C-Level Resistance

    Companies need to bridge the technology disconnect. more

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    October 14, 2013 Waging BYOD and Cloud Battles

    While they certainly are headline grabbers, the mobility, BYOD and cloud movements are actually more of an evolution than a revolution, according to a recent survey from Eccentex. more

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    September 24, 2013 The Nature of Modern Work Today

    Modern knowledge workers are valued for their experience and approach to problem solving, but a recent survey by Eccentex Corporation found their tools are stuck in the Stone Age. more

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    September 24, 2013 Survey Infographic: Cloud, PaaS Adoption Failing the Modern Worker

    Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced results of a survey that consisted of over 200 respondents and found that modern workers do not have the necessary tools in place to do their jobs. more

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    September 24, 2013 Tech Disconnect: Tools of Modern Worker Stuck in Stone Age (Infographic)

    We just completed a survey of more than 200 workers across several industries to take a fresh look at how well popular cloud and PaaS technologies support the modern worker. The results were eye-opening. more

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    August 21, 2013 Eccentex and Virtusa Team Up for Cloud Case Management

    Eccentex, a provider of dynamic case management (DCM) software-as-a-service (SaaS) solutions using the multitenant cloud platform-as-a-service (PaaS) AppBase, yesterday announced a partnership with global IT services company Virtusa Corporation. more

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    August 20, 2013 Eccentex and Virtusa to Deliver Customizable Cloud-Based Case Management

    Eccentex Corporation with AppBase, the app for knowledge workers, a one-stop shop for all things case management, today announced its partnership with Virtusa Corporation more

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    August 20, 2013 Eccentex and Virtusa to Deliver Customizable Cloud-Based Case Management

    Eccentex Corporation with AppBase, the app for knowledge workers, a one-stop shop for all things case management, today announced its partnership with Virtusa Corporation more

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    August 20, 2013 Eccentex and Virtusa to Deliver Customizable Cloud-Based Case Management

    Eccentex Corporation with AppBase, the app for knowledge workers, a one-stop shop for all things case management, today announced its partnership with Virtusa Corporation. more

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    August 20, 2013 Eccentex and Virtusa to Deliver Customizable Cloud-Based Case Management

    Virtusa Will Leverage Eccentex AppBase to Accelerate Delivery to Its Global Clients. more

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    July 29, 2013 Cloud Computing Roundup Features Eccentex 3K Partnership Announcement

    Eccentex Partners with 3K Technologies to Accelerate Adoption of quickly design, build and deploy adaptive case management cloud applications using AppBase, our enterprise cloud computing platform (PaaS). more

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    July 28, 2013 Eccentex in featured in the Ovum SWOT Assessment: Eccentex AppBase 5.0 article by Sue Clarke.

    Eccentex AppBase provides dynamic case management using the platform-as-a-service (PaaS) model. It is an application development product which is complemented by AppTemplates and AppLibrary. more

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    May 31, 2013 Yahoo Finance: Glen Schrank’s Commentary on Hurricane Preparedeness

    With hurricane season on its way, here are experts from the ProfNet network that are available to discuss hurricane preparedness and response for consumers and businesses. more

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    May 31, 2013 ProfNet Experts Available on Hurricane Preparedness and Response

    With hurricane season on its way, here are experts from the ProfNet network that are available to discuss hurricane preparedness and response for consumers and businesses. If you are interested in interviewing any of the experts, please contact them via the contact information at the end of the listing. more

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    May 21, 2013 Cloud Solutions for Insurance Claims: Lessons Learned from Hurricane Sandy

    Two incident claims that are most commonly filed today are insurance related and financial. Insurance claims are always common, but significantly spike post-natural disasters along with fraud financial claims. This was the case after Hurricane Sandy, which tragically hit the east coast in late 2012. Financial claims occur when contractual circumstances between parties entitle a creditor to receive payment(s) from a debtor. more

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    May 16, 2013 Insurance Claims in the Cloud: Lessons from Sandy as Hurricane Season Approaches

    Two types of incident claims that are most commonly filed today are insurance related and financial. Insurance claims are always popular, but have a significant spike post natural disasters along with fraud financial claims. This was the case after Hurricane Sandy, which tragically hit the east coast in late 2012. Financial claims are common when contractual circumstances between parties entitle a creditor to receive payment(s) from a debtor. more

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    May 6, 2013 Network World: Eccentex AppLibrary is featured as product of the week

    Key features: Stores any app built on Eccentex’s AppBase or AppTemplate for business and IT leaders looking to satisfy specific unstructured process or DCM challenges quickly and efficiently more

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    April 2, 2013 KM World: Eccentex releases AppBase 5.0

    Dynamic case management solution provider Eccentex has announced the launch of AppBase 5.0, a cloud-based platform-as-a-service offering that features advanced creation tools and AppTemplates for business analysts. more

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    April 1, 2013 Network World: Eccentex AppBase 5.0 is featured as product of the week

    Our roundup of intriguing new products from companies such as Red Lion and Compuware more

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    April 1, 2013 Q&A: Will knowledge workers drive cloud-based dynamic case management?

    "In recent years, dynamic case management has emerged as a powerful approach for knowledge workers looking to tame unstructured processes. SearchSOA.com discussed DCM, its close relationship to knowledge workers and its potential for a cloud-delivery model with CEO Glen Schrank and Chief Strategy Officer Alex Stein of Eccentex Corporation, an enterprise-grade cloud applications and services provider." Stephanie Mann more

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    March 26, 2013 Eccentex Lets Business Analysts Assemble and Manage Their Own Cases

    Eccentex Corporation provides dynamic case management (DCM), a.k.a. adaptive case management, software-as-a-service (SaaS) solutions using its multitenant cloud-based AppBase platform as a service (PaaS). DCM solutions should support what the evolving knowledge worker needs and allow organizations to optimize case outcomes, improve customer services, and mitigate risk. more

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    March 20, 2013 Eccentex Targets Business Analysts with the Launch of Hi-Level AppBase 5.0

    Company Releases New PaaS Software Featuring Advanced Tools and AppTemplates more

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    March 11, 2013 Eccentex is Featured in Wired Japan

    Wired more

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    March 10, 2013 Eccentex: Survey Finds BYOD Mobile Users Want More Access to Data

    In the midst of the rush to enterprise mobility, one revealing survey suggests the key to big mobile ROI is to provide reliable and secure access to more data. IDN talks to Glen Schrank, CEO of Eccentex, the cloud-based case management firm behind the survey. more

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    March 1, 2013 KMworld 100 Companies that Matter in Knowledge Management

    Eccentex was named in this KMworld article for allowing organizations to leverage the power of the cloud delivery model to rapidly and cost-effectively automate their business processes in order to reduce risk, increase efficiency and improve customer service. more

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    February 27, 2013 Capgemini, Eccentex Form Energy Data Services Team

    Capgemini America Inc. and cloud applications provider Eccentex are partnering to provide a new case management platform to energy and utility customers, intending to help them turn data flow into new business intelligence. more

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    February 21, 2013 CRN 2013 Channel Chiefs – Os Haque

    OS Haque, Managing Director of Global Alliances for Eccentex, was selected as one of the top 255 channel executives in partner program management. This year's honorees are navigating a maze of business model and technology shifts all while cultivating a successful program for resellers and alliance partners. more

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    February 13, 2013 What Do Modern Knowledge Workers Need?

    In many service industries, case management is the lifeblood of the business. These unstructured (or dynamic and adaptive) processes require aprt human process stewards, a.k.a. “knowledge workers.” The success of these knowledge workers depends heavily on the tools required to do their job, however in a recent study done by Eccentex Corporation, companies are failing to provide necessary tools to their employees. more

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    January 31, 2013 BYOD Boasts Productivity Advantage

    Recent surveys have highlighted the advantages of letting employees bring their own devices (BYOD) to work. We wanted to highlight a few key findings that point to the productivity benefits in the enterprise. more

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    January 29, 2013 Automating Business Processes with Cloud Services

    How does the enterprise deal with TMI (big data)? One approach is to automate processes through dynamic case management. Jeff Cerny of TechRepublic interviews two executives at Eccentex, a company committed to helping organizations use cloud services to reduce risk, increase efficiency, and improve customer service, to find the answer. more

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    January 23, 2013 The Disturbing Truth about the Modern Worker

    In a day-in-age where people are more mobile than ever, we at Eccentex sought out to determine whether companies are providing their workforce with the tools necessary to empower the mobile worker and increase productivity. We collected responses from knowledge workers in a variety of industries, and the results point to widespread demand for mobile and cloud-based access, to business critical information systems and platforms to execute their duties. more

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    January 23, 2013 Corporate Alignment With Mobile Customers

    There remains a gap between those using mobile technology and those charged with deploying it. I have recently heard from various companies of differing sizes that their organizations are behind (some woefully) in mobile and now are looking to do more. These companies are from a wide range of industries, and the only pattern is their awareness that they are behind in mobile. Some of them initially concluded that mobile would not impact their businesses, so they ignored mobile Web sites, mobile marketing and mobile technology expenditures. more

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    January 20, 2013 Smartphones, tablets increase workers’ productivity, survey finds

    Around 59 percent of knowledge workers said that the use of smartphones and tablets increases their productivity and 27 percent said that working remotely makes work easier, according to an online survey of knowledge workers by platform-as-a-service provider Eccentex. more

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    January 18, 2013 Mobile Workforce Demands Mission Critical Data

    Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), recently conducted a survey which found that knowledge workers in a variety of industries are demanding mobile and cloud-based access to business-critical information systems and platforms needed to do their job. more

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    January 15, 2013 Eccentex Finds Knowledge Workers Lacking Necessary Tools for Productivity [Infographic]

    How prepared are you to thrive in your work environment? Are you able to access the information you want when you need it? more

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    January 14, 2013 Eccentex Unveils AppBase4.5

    Dynamic case management (DCM (News - Alert)) eases the process of case-related work by allowing users to automate various aspects of this tedious process. Both human and artificial intelligence are used in DCM and the process is similar to business process management (BPM). DCM technology provides various benefits to the users and also enhances workflow. more

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    December 10, 2012 Eccentex AppBase is featured as product of the week.

    Our roundup of intriguing new products from companies such as McAfee, SafeNet and ExtraHop more