What We Do

Eccentex offers Cloud Platform-as-a-Service (AppBase) for rapidly building and deploying Dynamic Case Management applications. DCM solutions allow organizations to increase business agility, improve productivity, optimize case outcomes and reduce risk. Get to market even faster with the growing number of prebuilt cloud solutions from Eccentex and our Solution Partners.
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Our Latest News

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Eccentex Raises $7.5 Million in Series A Funding to Expand the Company’s Leadership in PaaS Cloud Computing Solutions for Dynamic Case Management

February 14, 2012

VTB Capital’s Venture Business Leads Round to Power Hyper Growth for the Platform as a Service (PaaS) Leader’s AppBase Solution in a Large and Growing Case Management Market

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Eccentex.com Has a New Resources Section!

November 28, 2011

Eccentex is pleased to announce the new Resources section of the website going live. Here you can read company news and press articles, watch videos and download documents. On the Downloads page you can review and download white papers, success stories and product information.

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Webinar: Managing Complaints - Improving Customer Service, Accelerating Case Processing, Cutting Costs

October 27, 2011

Register Now Event Date: November 9th at 9:00AM PT / 12:00PM ET Successful companies are serious about effective complaint management and realize the benefits of consistently providing superior customer service, as it costs five times more to acquire a new customer than to retain an existing one. ...

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Eccentex Implements and Launches PDMS for Southern California Gas Company

October 20, 2011

Eccentex Corporation, a leader in delivery of enterprise-grade dynamic case management SaaS solutions, was selected by Southern California Gas Company (SoCalGas), a provider of clean and safe natural gas to 20.9 million consumers, to develop the Pipeline Document Management System (PDMS). SoCalGas i...

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Introducing the Client Electronic Signature Feature

August 08, 2011

Save time and money! Have your clients electronically sign documents with a signature pad. The Client Electronic Signature feature in MyCaseRecords saves you time and money by allowing clients to sign papers right in the cloud. You no longer have to print out documents that need to be signed, o...

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Sign Your Documents in the Cloud

August 03, 2011

Counselors and administrators can now electronically sign documents in MycaseRecords. Have you ever had to print out a document just because it needed your signature? The process probably did not stop there. You either had to fax the document or scan the signed paper, save it, attach it and then em...

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Al Salzano Joins Eccentex Corporation as the Director of Sales for the Eastern Region

April 29, 2011

New Sales Exec Brings Track Record of Success at Chase Manhattan and Other Leading Financial Institutions and Providers Eccentex Corporation, a leader in the delivery of dynamic case management cloud solutions, today announced it has appointed Al Salzano as the company’s director of sales for the E...

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Eccentex Platform-as-a-Service for Dynamic Case Management Application Showcased at AIIM Conference

March 21, 2011

Industry’s First Cloud Platform Simplifies Delivery and Management, Optimizes Productivity Eccentex Corporation will showcase the first true Platform-as-a-Service solution designed specifically for cloud-based delivery of dynamic case management applications at the AIIM/Info360 Conference and Expo ...

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Press

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Eccentex Achieves National Recogniti…

March 20, 2012

Company Honored with the “Economic Stimulator” Award for Its Role in Job Creation for Small Businesses

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Dynamic Case Management. How can you…

October 04, 2011

Does your business have customers? Do you sell products or provide services to clients? If yes, chances are that your business employs some ...

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The Top 5 Issues in Complaint Manage…

July 20, 2011

Eccentex is pleased to bring you a new informative article about complaint management published in Destination CRM. The article "Top 5 Issue...

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CMS Wire Interview with Marisa Peaco…

June 09, 2011

Last week, Marisa Peacock from CMS Wire spoke with our CEO, Glen Schrank. Their discussion focused on dynamic case management (DCM), its ben...

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Eccentex in the Customer Service Man…

May 31, 2011

We are glad to share with you that our article "How to Successfully Handle Customer Complaints" is featured in the Customer Service Manager,...

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Our Clients

New York State Department of Financial Services InTouch Credit Union Touro College Southern California Gas Company Sempra Energy IGIGI Designer Plus Size Clothing CAADAC California Association of Alcoholism and Drug Abuse Counselors TAAP Texas Association of Addiction Professionals