Products, Solutions & Services
Digitize, Simplify and Automate your Processes with Eccentex Business Automation Solutions
Core Focus Areas
CUSTOMER SERVICE MANAGEMENT
ServiceJourney
NO-CODE / LOW-CODE PLATFORM
HyperAutomation Cloud
VERTICAL SOLUTIONS
For All Major Industries
HyperAutomation Cloud Platform Level Solutions
Building Blocks of End-to-End Digital Transformation
Customer Service Engagements
Operational CRM with C360
Dynamic Case Management
Smart Knowledge Base
Document Workflows
Business Intelligence
Platform Services & Development Tools
Development Tools
Use No-Code / Low-Code / Deep-Code development tools to unleash the full power of our platform
Integration Services
Connect your customers omnichannel journey across the entire CX Ecosystem with out-of-box adaptors
AI / GenAI Services
Leverage the joint power of cross-platform AI services to better engage your customers and employees
Vertical Accelerators
Start from an 80% reusable vertical templates to develop your business applications 10x faster
Sample of Eccentex Solution Accelerators
TECHNICAL SERVICE MANAGEMENT
For Energy and Utility Clients
CASE MANAGEMENT
For Appraisal Appeals
INCIDENT MANAGEMENT
For Emergency Response Services
Consulting and Hosting Services
PROFESSIONAL SERVICES
Solution Design, Planning and Deployment
HYPERAUTOMATION AS A SERVICE
Cloud Service Operation & Maintenance
PRODUCT & SOLUTION TRAINING
User, Admin and Operation Management
