Low-code app development ➔
Deploy the most urgent solution needs quickly — then scale up additional processes with enterprise-grade configuration tools.
Case management ➔
Orchestrate truly consistent and accurate resolutions with cases that adapt to diverse and unpredictable situations.
AppBase for Customer Service
Omnichannel Service Desk ➔
The all-in-one service desk that helps you track and resolve all customer inquires.
Email Help Desk ➔
Capture, triage and resolve service requests from numerous inboxes and brands.
Knowledge Base ➔
Encourage self-service by intelligently surfacing knowledge articles that are relevant to the journey
Genesys Integration ➔
Provide personalized solutions to complex issues, even if the journey goes beyond the contact center.
Applications designed by industry experts and used by leading organizations.
Technical Service Management (TSM) for Energy ➔
Software to manage all planned, ongoing and completed asset-related service requests
Case Management for Appraisal Appeals ➔
A comprehensive solution for handling thousands of litigations on a single platform.
Emergency Response & Incident Management ➔
Unified solution to coordinate single-agency or multi-agency 911 incidents
Consulting and Hosting
The right team and technology to help you on your digital transformation journey
Professional Services ➔
Our solution experts work with you to configure, migrate and support your digital transformation.
AppBase Cloud ➔
Learn to configure mission-critical applications, support existing ones and plan your future.