eccentex

Solution Overview

Eccentex delivers enterprise grade, online Document Management and Imaging solutions to businesses of any size. Whether you are a small business, branch office or an enterprise, Eccentex can provide you with an integrated, flexible and feature-rich Electronic Document Management solutions - not only at a fraction of the cost of a traditional software-based solution, but without any of the hassles that come with purchasing, installing, configuring and maintaining such a solution.

The Dynamic Document Management and Imaging solutions are built on the Eccentex AppBase cloud platform which is flexible and allows our clients to create applications that meet their specific standards. Business users can easily adjust document and file handling, workflow requirements, modify application permissions for each user and set up user roles. The application is always current with automatic updates and in sync with organization's goals.

Scanning Features

Eccentex document scanning services solution provide scalable, front-end capture functionality that allows organizations to efficiently and cost-effectively turn all paper documents into electronic documents as well as integrate existing electronic data, which can be easily stored and retrieved. Eccentex document scanning system also offers an interface between any type of document scanning solution (simple flatbed scanners, high speed scanners, network scanners) and the Eccentex repository. Whether you’re looking for invoice scanning software or more complex electronic content management (ECM) solutions – Eccentex document management team is there to support you!

Scanning Features

• KOFAX interfaces to integrate with a scanner

• Supports remote scanning with store-and-forward technology for low bandwidth links

• Aids in compliance with document-retention regulations

• Flexible options for remote scanning: Either index remotely in one central location, or scan remotely and index centrally

• Supports various scanner types and multiple scanners (locations), as well as single, duplex, and batch scanning

Indexing Features

• Unlimited user definable index fields

• Describe documents with any type of additional information

• Real-time indexing and validation, two-sided and separator sheet detection

• Bar code recognition, eliminates need for manual indexing

• With each document you can store a large amount of text, numeric data, date, times and yes/no values for describing/indexing the document

Capture Features

Eccentex EDM delivers scalable, front-end capture functionality that allows organizations to efficiently and cost-effectively add virtually any file type anytime, anywhere, which can be easily stored and retrieved. Once captured in the system, there is a wealth of features that Eccentex provides to reduce manual tasks thereby improving efficiency in managing a large number of files.

Capture Features

• Support various inputs including COLD/ERM, PDF, PCL, Fax, MS Office Products (Doc, XLS, RTF, etc.)

• Internet capture, including portals, electronic forms and e-mail

Barcode Features

• Reads barcodes on scanned documents to automatically index, sort, and file quickly and accurately

• Increases indexing accuracy and saves time and money by removing human intervention

• Works with 3 of 9, 128, 2 of 5 barcode types, and others

• Recognizes and ignores based on predefined barcode masks

• Capable of working with multiple scan stations to further increase indexing speed

• Text file output with the recognized barcodes that can be passed to any application for further processing and barcode document management

• Flexible setup that allows for infinite number of combinations of barcode masks, image processing settings, and output file formatting

Full Text Search (OCR) Features

• Leverage OCR (Optical Character Recognition) to index inbound scanned or faxed documents to make them searchable and retrievable

• Retrieve all related images, files, data, and text with a single request

• Provides the capability to search all documents for particular keywords contained in text

• Scanning and OCR software works much like an Internet search engine

Conversion Features

• Accepts TIFF, PCL, etc. as an input and produces PDF as the output

Export and Integration Features

• Integrates with different document repositories whether it is an Eccentex repository or customer defined repository

• Indexes and transfers documents from Eccentex EDM to an Eccentex system repository or a Customer defined repository for future review and retrieval

Auditing Features

• Create an audit trail through document and delivery history

• Version control gives complete visibility to business file’s lifecycle

• Monitors employees’ workflows

• Generate definable reports

Security Features

• Decide who can access the important information stored in your system

• Users can access only the documents, file folders (even pages) they have rights to view

Workflow Features

Eccentex Workflow connects all enterprise systems to efficiently manage an organization’s entire business process. By enabling the automatic routing and management of transaction information like purchase orders, claims, invoices and applications in addition to aligning critical content with core processes, the Eccentex Workflow helps businesses expand the corporate environment to anyone virtually anywhere, streamlining work steps and improving communication between all users.

• Route documents, e-forms and content in accordance with existing business processes

• 100% web-based user interface

• Standalone solution for managing business processes

• Graphical workflow builder requires no programming and allows for rapid deployment

• Automatically distribute work to specific users or groups

• Forward documents through successive work steps without delay

• Allows document to be prioritized based on certain criteria

• Allows tasks to be completed and authorized by specific users

• Provides a process for load balancing work

• Provides a quality control process including escalation notifications

Delivery/Security

Eccentex knows that protection from unauthorized access to customer data is crucial - that is why security is a top priority. In a managed service environment, this concern is even more intensified. Eccentex has put tremendous safeguards in place- around exclusively maintaining/managing all servers, storage and applications.

Physical Security Features

• Secured facility with 24/7/365 operations support and security personnel

• State-of-the-art battery backups clean and back-up external power sources

• Multiple bandwidth providers terminating at separate central offices. If one carrier experiences problems, traffic is rerouted instantaneously to alternate carriers.

• Redundant Core IP backbone routers to ensure no single point of failure

• RAID Level 5 storage provides reliable, instantaneous, online access to your data

Document Management Application Security Features

• 128-bit SSL (Secure Socket Layer) encryption of all network communications

• Redundant firewall clusters

• User and group level application security

• Database security - restricted to administrators with physical access to the machines

Solution Features

• Browser based - There are no applications to install on your desktop or within your organization. All you need is a web browser

• Similar to ease of paper filing - Simple and intuitive configuration allows storage and retrieval capabilities similar to your traditional folders and file cabinets

• Documents Workflow - Powerful platform provides a truly end-to-end solution that electronically recreates real manual business processes

• Rapid setup - Your applications can be configured and available quickly

• Handles any file type - Store scanned images, PDFs, word processing documents, spreadsheets and more in one centralized system

• Scanner support - Supports all major scanners that use TWAIN or KOFAX interface.

• Powerful document retrieval - Provides the capability to search all documents for particular keywords contained in the text

• Advanced security - Ensures data protection and integrity inside and outside of your business

Solution Benefits

• Reduced paper storage and supply requirement

• Improved document search and retrieval time

• Saves paper, printer and toner costs

• Accessibility from any location, 24/7

• Process consistency and improved analytics

• Better employee productivity and automated tasks

• Improved disaster recovery, reduced change of "lost" documents

• Enhanced security through a single secure location and access rights

• Improved compliance with regulation or legislation

• Centralized information control and management

• Enhanced competitive position with improved document processes

• Better customer service through speedier access to important customer information