eccentex

Solution Overview

Eccentex Enterprise Risk Management Software as Service (SaaS) provides growing organizations with a scalable cloud platform to manage risk and avoid hazards along the way toward success. Improved visibility into key risk management operational metrics and trend analytics help you avoid unwanted surprises. Our risk management solution expertly handles trend reports, process histories, documents, contacts, and communications, which are all kept together in one file.

Solution Description

Embedding risk management procedures into everyday processes at each organizational level allows organization to truly deliver business value. The enabling technology facilitates streamlined capture, assessment, qualification, quantification, as well as processing and reporting of operational risk. The flexible online Risk Management application employs integrated and comprehensive data management while remaining user-friendly and conveniently accessible. The centralized system provides a clear view into the entire process and lets you identify and measure risk, as well as mitigate and monitor continuously.

Managing risk is one of the top priorities of small business and enterprise customers alike in today's challenging economic environment. Empower your risk managers and company employees with a powerful web-based Enterprise Risk Management system that enables their optimal performance while identifying key areas of risk in your business. The application makes it easy to track and manage exposure, as well as, anticipate risk with comprehensive trend reports. System users can also create and work with risk cases, view file histories, update documents, set up automatic processes and run reports in real time, from any location.

The Risk and compliance management applications are built on the Eccentex AppBase cloud platform which is flexible and allows our clients to create a system that meets their specific needs. Business analysts can easily adjust workflow requirements, modify application permissions for each user, and set up user roles. With automatic updates, the Risk Management application is always up to date and in sync with your overall organizational goals.

Solution Features

Eccentex Risk Management system uniquely combines cloud technology with content management to deliver the robust risk management and compliance solutions. The cloud platform upon which the system is built is easy to customize precisely to your business needs. Tailor the multiple functions such as automatic reports, timed notifications, case/task assignments, reminders, follow-up tasks and escalations, to ensure your organization responds appropriately to each risk exposure.

• Built on flexible cloud platform - allows for great customization. Easily customize fields, screens, workflows, forms, reports, dashboards, business rules and more with our process-driven software. The web-based drag and drop interface lets business analysts make all the necessary changes to the application. Whatever your organization's size or number of geographic locations; you can easily change workflow rules and manage processes on the fly.

• Escalation and resolution - enables users to escalate risk cases. Users who work with original cases can escalate issues to managers for advice or approvals. Similarly, case creators can easily forward files to other authorized users for additional information inputs and processing.

• Security and access controls - allows to define role-based security for each business user by fields, business objects, documents, reports and business processes. Define how each user accesses, shares and uses your Risk Management application information.

• Support across every communication channel - offers support for web portal, paper, fax, email, and telephone processing. Work with every incoming type of communication and create outgoing messages able to be sent out in the format of your choosing.

• Compliance - ability to set up purging document policies. Tailor the application to always run in a compliant manner, automate specific steps and perform the necessary compliance procedures.

• SMS and e-mail alerts - notifies users according to their preferences allowing timely actions. Enable each user to set notification preferences or determine organization-wide standards to receive SMS or e-mail notifications.

• Collaboration - enables extensive communication and information sharing. All system users can share data across authorized departments, different locations and various partners. A centralized repository of documents and reporting tools is available to approved users for immediate secure access.

• Analytics - lets you catch problems before they arise. Get the insight you need to lower risks, identify trends and keep your business on the right track. Quickly identify troubled processes and take corrective actions.

• Integration - allows easy integration to any system. Our integration layer technology and SOA architecture enables seamless connectivity with applications and systems you already use.

• Web-based - does not require expensive software installations. The application receives automatic updates and does not entail an IT staff to run smoothly. Use an Internet browser to access the system at any time from any location.

Solution Benefits

The Eccentex Risk Management application simplifies risk management by providing tools for effective identification, measurement, prioritization and response to risk and compliance issues in the organization. With the workflow and web-based system, effectively manage, mitigate and avoid risk exposure to your business.

• Optimized risk/return outcomes and informed decisions

• Enhanced regulatory compliance management

• Improved business performance and internal controls

• Greater transparency and visibility into processes

• Shorter case processing times and centralized data

• Improved and more detailed internal communication

• Reduced costs through efficient and reliable processes

• Eliminates recurring errors and repetitive data entry

• Continuous improvement with comprehensive trend analysis

• Greater collaboration, work flexibility and productivity

• Access through the Internet browser at any time from any location