HyperAutomation Cloud

Transform, Scale, Automate

your business processes and customer engagements

Eccentex Dynamic Case Management, Federated AI Assistance

Immediate Results with Low Risk

Experience the ultimate flexibility and agility of the Eccentex Low-Code/No-Code development platform and automate your business processes across self-service, front-office, and back-office operations easily.

HyperAutomation Cloud journey starts here

Eccentex HyperAutomation Cloud

End-to-End Process Automation

Create your own Dynamic Case Management & Process Automation solutions across multiple use cases to orchestrate customer journeys with the power of AI.

Agile Business Applications

Design and deploy your customer-centric business applications in a short amount of time, through our visual builders that require minimal IT knowledge.

End-to-end Process Automation

Eccentex HyperAutomation Cloud leverages all capabilities of our AppBase Low-code / No-Code platform. With our decade long Business Automation experience Eccentex helps you to transform customer’s ServiceJourney, digitize your back-office and connect your customer engagements across your CX Ecosystem.

Satisfying multiple business KPIs

  • Business Agility & Transparency
  • Operation Flexibility and Security
  • Cost Efficiency and Predictibility
  • Customer Centricity and Productivity


HyperAutomation as a Service™

Welcome to the new age of Business Process Automation


HyperAutomation as a Service™

Welcome to the new age of Business Process Automation

Eccentex Business Intelligence (BI)

You do not need to be a business analyst to get access to Enterprise data.

Create insightful and interactive reports, dynamic dashboards, threshold based notifications and track your KPIs with Eccentex BI

Eccentex listed to The Silicon Review Magazine

50 Fastest Growing Companies of the Year 2023

International Business Times lists Eccentex to

5 Best Help Desk Software of 2023

Accelerate Your Digital Transformation

powering digital workflows across your organization


Shorter time to ROI

Get the desired financial result by using the Eccentex agile application development platform.


Reduction in manual work

Automate repetitive tasks to keep employees motivated and focused on CX.


Drop in complaints

Resolve problems faster by getting them right the first time and eliminate backlogs.

Low-Code Platform

Eccentex is designed for modern business use-cases that will continuously evolve.

Professional delivery

Our platform experts can quickly design and deploy solutions to meet your unique needs.

Value for money

Our platform includes all the business automation capabilities you need for an affordable price. 


Automate everything. Do more with less resources, faster.

Shortcuts to digital transformation

From quick wins to strategic initiatives, Eccentex has everything you need for success.

Service CRM for Genesys

Unify everything your agents need to provide exceptional customer service.

Customer Workflows

Capture, triage and automate customer requests from any channel.

Email Help Desk

Convert emails to tickets, route them to the best agents and automate responses.

Customer 360

Turbocharge CX with a 360° view of the customer – tailored for service teams.

Knowledge Base

Surface actionable knowledge articles most relevant to the customer’s journey.

Eccentex | Low-Code Platform

Dynamic Case Management

Combine people, data and automation to solve simple and complex workflows.

Eccentex | Low-Code Platform

Low-Code Apps

Build high-productivity business apps on a modern LCAD platform.

All Capabilities

Exceed expectations with enterprise-grade features to power your business.

Rapidly deploy in any industry

From quick wins to strategic initiatives, Eccentex has everything you need for success.


Public Sector




A financial institution sees a 20% drop in complaints with ServiceJourney

The company uses Eccentex to drive excellence in customer care, streamlining customer service with dynamic case management that connects the front, middle and back-office.

Check out our latest news & blogs

Ready for the Next Step?

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