Low-Code Platform for Customer Service & Case Management
Simple Journeys. Complex Journeys. And everything in between.
So what brings you here today?
Customer Service Apps
Extend service beyond the contact center by connecting people, functions and systems
Back-Office Apps
Deliver enterprise-grade apps on our low-code, cloud-native process automation platform
Customer-centric apps
Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.
Case-centric apps
Asset-centric apps
A financial institution sees a 20% drop in disputes with the AppBase platform
The company uses AppBase to drive excellence in customer care, streamlining customer service with case management that connects the front, middle and back-office.
Recognized visionaries
Magic Quadrant for BPM-Platform-Based Case Management Frameworks
Forrester Wave™ Cloud-Based Dynamic Case Management
Platform as a Service: Definition, Taxonomy and Vendor Landscape, 2019
Ready for the next step?
Read a case study
Start a free trial
Contact our sales team
Resources
What is “AI” in Customer Service?
Learn by breaking down data siloes is critical in transforming customer experience with AI.
Customer Service
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
Case Management
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.
