Do you use Genesys? See how ServiceJourney elevates your CX to new levels
So what brings you here today?
Extend service beyond the contact center by connecting people, functions and systems
Deliver enterprise-grade apps on our low-code, cloud-native process automation platform
Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.
Remove data silos and get accurate and complete information about your assets, products, people, and workflows associated with them.
A financial institution sees a 20% drop in disputes with ServiceJourney
The company uses ServiceJourney to drive excellence in customer care, streamlining customer service with case management that connects the front, middle and back-office.
Magic Quadrant for BPM-Platform-Based Case Management Frameworks
Forrester Wave™ Cloud-Based Dynamic Case Management
Platform as a Service: Definition, Taxonomy and Vendor Landscape, 2019
Ready for the next step?
Read a case study
Start a free trial
Contact our sales team
What is “AI” in Customer Service?
Learn by breaking down data siloes is critical in transforming customer experience with AI.
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.