Master Your Digital Transformation and Automation


With Eccentex Unified Digital Business Platform
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Modernize Your Customers’ Experience


Optimize CX with Continuous Improvements Across the Entire Customer Journey
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Optimize Your Business Processes


Eccentex Sets New Standard for Business Process Optimization with Dynamic Case Management
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Develop Your Digital Business Apps at Lightning Speed


Continuous Innovation with Our Configure to Change Platform
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Building Blocks For Digital Process Automation

Eccentex's next generation case management software solution is designed to let you integrate all of the different components of your digital infrastructure with easy-to-use, task-focused apps, providing your customers with a delightful experience at every digital touch point

Dynamic Case Management (DCM) (BPM)
Manage or automate structured and dynamic work
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Robotic Process Automation (RPA) Excellence
Learn why you need both RPA and DCM/BPM
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Omni-Channel Management
Create delightful customer experiences across all channels
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Analytics. Smart AI and BI
Empower your business analysts to gain insights
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No-Code / Low-code aPaaS
One unified platform to easily manage constant change in digital age
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Digital Business for industry verticals
Digital Process Automation
Financial
Services
Insurance
Government
Energy
Communications
Healthcare
Manufacturing
Retail
Eccentex has the Case Management you need
Dynamic Case Management

Designed for Continuous Innovation and Transformation

With Eccentex Digital Business Platform, companies in all industries have the power to easily transform ideas into innovative solutions by having the ability to quickly create prototypes, build and deploy modern applications, optimize business processes and Configure to Change the software to meet your needs by making rapid improvements in real-time

Prototype

Transform your idea into a working prototype - Share and collaborate with others

Optimize

Customize our software to your process, then use it to perfect your process

Build

Create and deploy modern digital business applications that work on any device

Continuous Innovation

Savvy business users able to rapidly Configure to Change

garder-l

Eccentex named VISIONARY in

Gartner’s Magic Quadrant for

BPM-Platform Based Case Management
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In an industry of ongoing rapid change, our combination of expertise, innovation and immersive collaboration is key to evolving successful digital businesses.” Alex Stein, CEO

Trusted By Customers Around the World

Companies deploy Eccentex products to manage customer-facing processes that deliver delightful Customer Experiences

News and Webinars

April, 13, 2018

Industry Era Magazine Honoured Eccentex to be Certified as "10 Best Cloud Solution Providers - 2018"

The Eccentex Digital Business Platform empowers organizations to create Process Automation Excellence and stay competitive with continuous innovation. It is critical for businesses to automate and create efficient business processes and tasks, while also enabling human workers to be more productive. Eccentex Digital Business Platform combines all the features needed together to deliver powerful Dynamic Case Management (DCM), Robotic Process Automation (RPA),Business Process Management (BPM), Enterprise Document and Content Management (ECM), Data 360 Views, Omni-channel integration, Knowledge Base (KB), and Unified Desktop that helps organizations rapidly deliver modern business applications with optimum business processes that simply wows customers.

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March, 28, 2018

Eccentex cited as Strong Performer second year in a row by leading Independent Research Analyst

Eleven vendors were evaluated for the 2018 Forrester Wave™ Cloud-Based Dynamic Case Management across 11 different criteria. Eccentex was cited as a Strong Performer and is described as providing a flexible PaaS DCM Platform. Along with a marketplace of over 40 pre-built vertical and horizontal templates. Eccentex has established a handful of strategic partnerships, including Genesys. The low-code approach uses case setup screens, a visual designer for case procedures/tasks, data objects, and pages and forms, and bodes well for an emerging small and medium-size business (SMB) case market. Attractive PaaS and SaaS pricing helps as well, particularly as it includes ECM with capture support and document generation.

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November, 30, 2016

Gartner Positions Eccentex in Visionaries Quadrant for BPM-Platform-Based Case Management Frameworks

Gartner positions Eccentex in Visionaries quadrant of the October 2016 "Magic Quadrant for BPM-Platform-Based Case Management Frameworks." Gartner noted, "Visionaries align with Gartner's view of how a market will evolve, but they can have fewer proven capabilities and customers to demonstrate delivery against that vision. For vendors and customers, Visionaries often are seen as higher risk/higher reward. They often introduce new technology, services or business models, but may need to build financial strength, service and support, and sales and distribution channels.

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