So what brings you here today?
Customer Service Apps
Extend service beyond the contact center and scale by connecting people, functions and systems
Deliver enterprise-grade apps quickly and accelerate innovation and improve productivity
Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.
A financial institution sees a 20% drop in disputes with AppBase
The company uses AppBase to drive excellence in customer care, streamlining customer service with case management that connects the front, middle and back-office.
Magic Quadrant for BPM-Platform-Based Case Management Frameworks
Forrester Wave™ Cloud-Based Dynamic Case Management
Platform as a Service: Definition, Taxonomy and Vendor Landscape, 2019
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What is “AI” in Customer Service?
Learn by breaking down data siloes is critical in transforming customer experience with AI.
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.