Master Your Digital Transformation and Automation

With Eccentex Unified Digital Business Platform
learn more

Modernize Your Customers’ Experience

Optimize CX with Continuous Improvements Across the Entire Customer Journey
learn more

Optimize Your Business Processes

Eccentex Sets New Standard for Business Process Optimization with Dynamic Case Management
learn more

Develop Your Digital Business Apps at Lightning Speed

Continuous Innovation with Our Configure to Change Platform
learn more

Building Blocks For Digital Process Automation

Eccentex's next generation case management software solution is designed to let you integrate all of the different components of your digital infrastructure with easy-to-use, task-focused apps, providing your customers with a delightful experience at every digital touch point

Dynamic Case Management (DCM) (BPM)
Manage or automate structured and dynamic work
Learn more
Robotic Process Automation (RPA) Excellence
Learn why you need both RPA and DCM/BPM
Learn more
Omni-Channel Management
Create delightful customer experiences across all channels
Learn more
Analytics. Smart AI and BI
Empower your business analysts to gain insights
Learn more
No-Code / Low-code aPaaS
One unified platform to easily manage constant change in digital age
Learn more
Digital Business for industry verticals
Digital Process Automation
Eccentex has the Case Management you need
Dynamic Case Management

Designed for Continuous Innovation and Transformation

With Eccentex Digital Business Platform, companies in all industries have the power to easily transform ideas into innovative solutions by having the ability to quickly create prototypes, build and deploy modern applications, optimize business processes and Configure to Change the software to meet your needs by making rapid improvements in real-time


Transform your idea into a working prototype - Share and collaborate with others


Customize our software to your process, then use it to perfect your process


Create and deploy modern digital business applications that work on any device

Continuous Innovation

Savvy business users able to rapidly Configure to Change


Eccentex named VISIONARY in

Gartner’s Magic Quadrant for

BPM-Platform Based Case Management
Read Report

In an industry of ongoing rapid change, our combination of expertise, innovation and immersive collaboration is key to evolving successful digital businesses.” Alex Stein, CEO

Trusted By Customers Around the World

Companies deploy Eccentex products to manage customer-facing processes that deliver delightful Customer Experiences

News and Webinars

March, 1, 2020

Eccentex releases the ServiceJourney Suite for seamless customer service

Eccentex today announced the official release of their ServiceJourney Suite. The ServiceJourney Suite combines the award-winning Eccentex AppBase® Platform with additional customer service. Automating the customer journeys despite increasing complexity and rising end-customer expectations remains a problem for companies and governments. Most large organizations have implemented a patchwork of contact center infrastructure to handle interactions, business process management to handle journeys, as well as customer relationship management systems to try to create a customer engagement center but they remain burdened by the lack of integration, the difficulty in making changes, and the requirement for expensive professional services.

Read More

February, 25, 2020

Eccentex reacts to COVID-19 with a quick-start program

Eccentex announced their Quick Start program today to rapidly deploy their award winning AppBase Platform for ticketing. The program helps businesses overcome a range of unpredictable issues they are experiencing during the pandemic – such as spikes in customer requests, policy changes, new claim requirements, and new form processing.

Read More

December, 13, 2018

Emergency Response Incident Management Solution based on Eccentex Dynamic Case Management recognized with award sponsored by and WfMC

The Emergency Response Incident Management Solution implemented by Eccentex Corporation reduces response time to incident and treatment in half. The time of arrival was reduced to less than 10 minutes in the city, where the majority of incidents occur, and 20 minutes in rural areas. The true benefit is saving lives, with survival rates for out-of-hospital critical care treatments improved by over 22%.

Read More

Next Step

Take Eccentex for a Test Drive

Demo Now

Have a Question?

Request a Call

Chat with Our Experienced Specialist

Chat with Specialist
Request a Demo
Request a call
Chat with Specialist