Low-Code Platform for Amazing Customer Journeys

Simple journeys. Complex journeys. And everything in between.
Quick demo?

So what brings you here today?

Modernize your customer service

Extend service beyond the contact center and scale by connecting people, functions and systems

Modernize your back-office

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Looking for a great return on investment?

$3 million

savings after the first year of production

200 agents

reduction in the contact center workforce within the first year

20%

drop in complaint tickets within the first year

6%

reduction in contact center costs 

Do you need an enterprise-grade app in 90 days? Our low-code platform connects teams, functions and systems across your organization. Impress customers and delight employees.

Customer-centric apps

Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.

Case-centric apps

Orchestrate consistent and accurate resolutions every time with cases that can adapt to diverse and unpredictable situations.

Asset-centric apps

Remove data silos and get accurate and complete information about your assets, products, people, and workflows associated with them.

Recognized visionaries

Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Forrester Wave™ Cloud-Based Dynamic Case Management

Platform as a Service: Definition, Taxonomy and Vendor Landscape, 2019

Ready for the next step?

Read a case study

Start a free trial

Contact our sales team

AppBase for Customer Service

Extend service beyond the contact center and scale by connecting people, functions and systems

AppBase for Low-Code Apps

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Customer Stories

Finance

Customer Service

A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.

Customer Stories

Disputes

Case Management

See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.

Partner

Genesys

See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.