Overview
Features and Benefits
CollectionCycle offers a wide range of solutions that benefit customers in the financial services space. In addition to our IT staffing solutions, we also offer staffing and technology solutions for organization in need of reducing operating costs through process improvement, automation, optimization and outsourcing. CollectionCycle streamlines the process of managing and reporting on Financial Recovery activities. The Financial Recovery Management (FRM) solution is configurable to meet the unique needs of each organization and offers re-usable components that dramatically reduce the time to market.
Highlights
- Designed and tested by credit unions and debt collectors
- The only industry debt collections management delivered turnkey as a service, no upfront hardware or software investment with virtually no training required
- Lets you manage collections documentation more effectively and efficiently and gives you standardized letter generation and centralized document storage
Features
- Account/Client assignment
- Customer profiles and contacts
- Dashboards, notifications and alerts
- Activity and forms management
- Letter generation and templates
- Calendar and scheduling
- Referral management
- Employee profiles and management
- Reports and statistics
- Workflow and rules
- Security and roles
Benefits
- Increased visibility into collections activities
- Quicker overviews allow to monitor progress
- Minimize compliance and audit complexity
- Reduce debt collection cycle times and recover money faster, with greater ease
- Quickly generate correspondence with letter templates
- Save time and eliminate repetitive data entry
- Increase administration effectiveness
- Focus on clients instead of paperwork
- Accessibility 24/7, anywhere
- Remote work and team collaboration
- Track operations activities and improve services
- Suitable for multiple site and facility implementation