Eccentex.com Has a New Resources Section!

November 28, 2011

Eccentex is pleased to announce the new Resources section of the website going live. Here you can read company news and press articles, watch videos and download documents. On the Downloads page you can review and download white papers, success stories and product information.

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Webinar: Managing Complaints - Improving Customer Service, Accelerating Case Processing, Cutting Costs

October 27, 2011

Register Now

Event Date: November 9th at 9:00AM PT / 12:00PM ET

Successful companies are serious about effective complaint management and realize the benefits of consistently providing superior customer service, as it costs five times more to acquire a new customer than to retain an existing one.

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Eccentex Implements and Launches PDMS for Southern California Gas Company

October 20, 2011

Eccentex Corporation, a leader in delivery of enterprise-grade dynamic case management SaaS solutions, was selected by Southern California Gas Company (SoCalGas), a provider of clean and safe natural gas to 20.9 million consumers, to develop the Pipeline Document Management System (PDMS). SoCalGas is a subsidiary of Sempra Energy, a Fortune 500 energy services company, and the nation's largest natural gas distribution utility.

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Introducing the Client Electronic Signature Feature

August 08, 2011

Save time and money! Have your clients electronically sign documents with a signature pad.

The Client Electronic Signature feature in MyCaseRecords saves you time and money by allowing clients to sign papers right in the cloud. You no longer have to print out documents that need to be signed, only to make numerous copies of the signed sheet later. When documents are signed with an electronic signature they are securely and automatically saved and stored in your system. No printing required!

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Sign Your Documents in the Cloud

August 03, 2011

Counselors and administrators can now electronically sign documents in MycaseRecords.

Have you ever had to print out a document just because it needed your signature? The process probably did not stop there. You either had to fax the document or scan the signed paper, save it, attach it and then email it to someone. Guess what, you don't have to go through this hassle any more. MyCaseRecords is introducing a new Electronic Signature feature for counselors and facility administrators.

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