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White Paper: Eccentex AppBase

Eccentex AppBase is an application development platform-as-a-service (PaaS) for Dynamic Case Management (DCM) designed to enable businesses of all sizes to rapidly design, develop and deploy process-centric web applications. AppBase provides the ability to integrate existing processes and centralize data. The cloud platform offers a robust set of services that make it easy to construct complex business solutions without the usual sunk cost of IT investment.Download

Success Story: Complaints Case Management

Eccentex complaints management system helps the organization expedite case outcomes, reduce bottom-line costs, integrate departments and much more. Download

Eccentex DCM Fast Facts

Eccentex Dynamic Case Management (DCM) platform AppBase helps businesses reduce costs, lower risk, increase compliance and improve customer service. Download

Employing DCM for Successful Complaint Management

DCM enables successful complaint management, allows to run agile service processes and to overcome the challenges of the unpredictable business environment. Download

White Paper: The High Cost of Knowledge

This Delphi Group white paper takes a look at the impact of the changing world economy on knowledge work employment and organizations. Download