Financial Services
Achieve new levels of trust with omnichannel solutions that drive customer loyalty and power new revenue streams throughout the organization.
HyperAutomation Accelerators for Financial Services
including Retail Banking, Wealth Management and Financial Institutions
RETAIL BANKING SALES
FRAUD MANAGEMENT
CUSTOMER SUPPORT
COMPLAINT RESOLUTION
ACCOUNT OPENING
WEALTH MANAGEMENT CASES
HyperAutomation Accelerators for Financial Services
including Retail Banking, Wealth Management and Financial Institutions
RETAIL BANKING SALES
FRAUD MANAGEMENT
CUSTOMER SUPPORT
COMPLAINT RESOLUTION
ACCOUNT OPENING
WEALTH MANAGEMENT CASES
Jumpstart your Digital Transformation with a tailored Vertical Application
Leverage Eccentex industry knowledge to automate your business processes quickly
Pre-built Vertical Solutions for Banking and Financial Services
Either you want to keep your current processes and modernize them or create new business processes, Eccentex help you to digitize, simplify and optimize them.
Start your Digital Transformation by using the advantage of an agile No-Code / Low-Code platform.
Resolve customer issues end-to-end
Improve service operations by providing full visibility to the front, middle, and back offices. Give your employees the ability to solve customer problems before they happen.
Boost employee productivity
Keeping your employees connected does a lot more than just save you money. Empower employees to achieve their full potential by automating repetitive tasks and equipping them with the right tools and insights, all in one place.
Don’t let point solutions slow you down
Simple customer requests are easily addressed by self-service tools and automation, meaning that agents have to handle the more complex journeys.
Employees lose time tracking down the latest status of a request
Customer data hides inside legacy apps, Excel files, emails and notes
IT struggles to update systems without causing integration challenges with other ones
Stay compliant anywhere
Securely connect all of your data and decide who can view what, and where. All of your data is constantly monitored because the more you can see, the more you can do.
Get in touch with experts
Resources
What is “AI” in Customer Service?
Learn by breaking down data siloes is critical in transforming customer experience with AI.
Customer Service
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
Case Management
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.
