Energy & Utilities
Break organizational silos and streamline operations across power generation, transmission, distribution, and retail.
HyperAutomation Cloud Accelerators for Energy & Utilities
including Electricity, Oil, Gas, Water, Waste Management & Environmental Services
CAPITAL PROJECTS
NETWORK CHANGES & REPAIRS
LAND USE PERMITS
CUSTOMER SERVICE MANAGEMENT
TECHNICAL SERVICE MANAGEMENT
INCIDENT MANAGEMENT
Jumpstart your Digital Transformation with a tailored Vertical Application
Leverage Eccentex industry knowledge to automate your business processes quickly
Pre-built Vertical Solutions for Energy & Utilities
Either you want to keep your current processes and modernize them or create new business processes, Eccentex help you to digitize, simplify and optimize them.
Start your Digital Transformation by using the advantage of an agile No-Code / Low-Code platform.
Modernize on a single platform
Build flexible enterprise-grade apps that streamline digital operations, leverage your data to create engaging customer experiences, automate repetitive tasks, and more.
Connect your world
Integrate it with your database, API ecosystem or any systems of record easily, so it can consume the data and business logic to build modern interfaces enabling innovation.
Don’t let fragmented systems
impact asset uptime
Simple customer requests are easily addressed by self-service tools and automation, meaning that agents have to handle the more complex journeys.
Employees lose time finding people and information, getting approvals, redoing work, and traveling unnecessarily
Asset data gets lost inside legacy apps, Excel files, & emails, and extra work is required to locate it
IT struggles to update systems without breaking other ones because of the intricate integrations
Stay compliant anywhere
The more you can see, the more you can do. Securely connect all of your data and decide who can view what, and where.
Get in touch with experts
Resources
What is “AI” in Customer Service?
Learn by breaking down data siloes is critical in transforming customer experience with AI.
Customer Service
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
Case Management
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.
