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HyperAutomation Cloud

Insurance & Pension Funds

Elevate the policyholder experience and protect your members’ health, properties, and businesses with AppBase solutions.

HyperAutomation Cloud Accelerators for Insurance & Pension Funds

including Property & Casualty Insurance, Life & Annuity Insurance and Health Insurance

PERSONALIZED POLICY SALES

Market and sale personalized offers.

FRAUD INVESTIGATIONS

Enabling investigators to assess all details.

MEMBER SUPPORT SERVICES

Provide branded services across all channels.

COMPLAINTS RESOLUTION

Diligently remediate a bad experiences.

ACCELERATED UNDERWRITING

Complete tracking of decision making processes.

PENSION FUND MANAGEMENT

End to end member and account management.

Jumpstart your Digital Transformation with a tailored Vertical Application

Leverage Eccentex industry knowledge to automate your business processes quickly

Utilities executive happy

Pre-built Vertical Solutions for Insurance & Pension Funds

Either you want to keep your current processes and modernize them or create new business processes, Eccentex help you to digitize, simplify and optimize them.

Start your Digital Transformation by using the advantage of an agile No-Code / Low-Code platform.

 

Resolve member issues end-to-end

Improve service operations by providing full visibility to the front, middle, and back offices. Give your employees the ability to solve customer problems before they happen.

60% drop in litigation rate by extending personalized support to every injured worker

A large third-party administrator streamlines medical management on worker compensation claims – leading to better outcomes, higher satisfaction and lower litigation rates.

Modernize on a single platform

Build flexible enterprise-grade apps that streamline digital operations, leverage your data to create engaging customer experiences, automate repetitive tasks, and more.

Don’t let legacy technology
slow you down

Companies that handle quoting, claims and underwriting face the unique challenge of simultaneously handling thousands of member requests every day. Are the issues below holding you back?

Member data is spread out between isolated core systems, Excel/Access files, emails and shared folders.

Routine tasks like writing a common correspondence or pulling data about policies are done by hand.

Managers lack tools and real-time visibility to orchestrate work across multiple processes at once.

Digitize workflows with case management

You’re only as good as the tools you use. Connect all data systems and apply business process rules to digitize operations and allow your underwriters to deliver better results for customers.

Insurance

Get in touch with experts

The first step in digital transformation is understanding your existing capabilities along with your vision.

 

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Resources

Video

What is “AI” in Customer Service?

Learn by breaking down data siloes is critical in transforming customer experience with AI.

Case Study

Customer Service

A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.

Case Study

Case Management

See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.