Our skilled Business Consultants will organize a workshop with your Process Experts and Line of Business Leaders to jointly discover and analyze what customer service and operational processes can be automated with the help of HyperAutomation Cloud. The Assessment team will deliver you a Process Optimization Heat Map that highlights those business operation areas where you can realize quick wins easily and shows you how to achieve high value business outcomes in the shortest time with least effort.

Eccentex Professional Services experts will work hand in hand with your IT and technical experts to deploy the solution in the preferred way either if it will be hosted on Public Cloud, Private Cloud or will be deployed in Hybrid mode. During the implementation the PS team will ensure the safe migration of all mission critical services and will advice your technical team how to minimize the customer disturbance. After the deployment (and or Cloud Migration) the Eccentex PS team will perform a Solution Health Check before closing the project.

Eccentex Cloud Operation team will work as an extended arm of your Technical / IT Team and ensure the risk free continous operation and maintenance of the deployed business solution. Eccentex will supervise and monitor the deployed solution and cooperate your technical staff to ensure the smooth and reliable operation of all system components. Our Engineering team will provide proactive support and cooperating with your business process management team to provide input for your roadmap planning and feautures upgrades.