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HyperAutomation Cloud

Government & Public Sector

Create citizen-focused organization, connect agencies, adapt to change and provide actionable insights

HyperAutomation Cloud Accelerators for Cloud Government and Public Services

including State and Local Governments, Non-profit Organizations and Education

LITIGATION CASE MANAGEMENT

Streamline litigation processes across all parties.

OMNICHANNEL CITIZEN SERVICES

Resolve constituents’ problems on any channel.

EMERGENCY RESPONSE & INCIDENT MANAGEMENT

Coordinate multi-agency 911 & 112 incidents

TAX AND APPRAISAL APPEALS

Digitize and simplify tax filing and return processes.

COMPLAINTS & DISPUTE RESOLUTION

Triage & assign complaints to the right resource.

LAW ENFORCEMENT AND SAR TEAM COORDINATION

Efficiently manage SAR, DR, and LE missions

WORKERS COMPENSATION CLAIMS

Connect the plaintiff, employer & agencies.

INVESTIGATIVE CASE MANAGEMENT

Ensure accountability & increase effectiveness.

End-to-end Government Case Management

Supports both structured and unstructured work by automating workflows, surfacing relevant information when human intervention is needed, and distributing tasks to the right teams, departments, and individuals.

Citizen Experience

Provide consistent, context-aware services even as constituents switch between phone, email, SMS, chat and social media.

Deliver all commitments on time and keep the citizens informed as you progress with their tasks or claims.

 

Citizen-Developers Welcome

Configure and deploy a full range of applications — from ticketing apps to critical business systems — fast, right, and for the future on the award-winning AppBase Low-Code Platform.

Additional resources

Government Purchasing Vehicles

Streamlined procurement options for US Federal, State and Local governments.

Case Management Case Study

See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.

3 Steps Survival Guide to Recession

3 Steps Survival Guide to Recession

3 Steps Survival Guide to Recession for Customer Service Leaders Recession is a period of general economic decline that is typically characterized by three early signs: 1. Increased unemployment rate 2. Declining housing market 3. Drop in the stock market When these...

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Citizen Experience and Customer Service

Citizen Experience and Customer Service

One of the many lessons taught by the Covid crisis in 2020 was that government agencies needed to deliver excellent consumer experiences to citizens. And good customer service from government entities wasn’t just about good public relations. Citizen experience became...

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Get in touch with experts

The first step in digital transformation is understanding your existing capabilities along with your vision.

 

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