by Tibor Vass | May 17, 2023 | News
LOS ANGELES, Calif. – May 17, 2023 – Eccentex, a leading provider of intelligent automation solutions, is pleased to announce the successful closure of a transformative deal with New Zealand’s largest telecommunication provider. As part of the agreement,...
by Tibor Vass | May 9, 2023 | Automation, Blog, Email
We live in unprecedented times where businesses struggle to meet ever-changing customer needs and hectic market circumstances. Are you tired of seeing your profit margin decrease each month? You are not alone. A lot of companies are facing similar challenges today....
by Tibor Vass | May 3, 2023 | Automation, Blog
Process automation solutions are software applications that are built to automate business workflows and tasks. These solutions help businesses improve efficiency, accuracy, and productivity. There are many different types of process automation solutions available....
by Tibor Vass | Apr 24, 2023 | Blog, Customer Service
First, let me admit that I’m a real fan of customer service. I firmly believe that after you have sold a product or a solution, customer service will also play a vital role in keeping your customers satisfied, but also because they will know that you will handle...
by Tibor Vass | Apr 19, 2023 | AI, Blog, DCM
Artificial Intelligence (AI) has emerged as a promising technology that can transform how case management is conducted. With its advanced algorithms, machine learning capabilities, and natural language processing, AI can help case managers in various ways, such as:...
