by Tibor Vass | Sep 21, 2026 | AI, Automation, Blog, CRM, Customer Service, DCM, Email, Energy & Utilities, Finance, Genesys, Government, HyperAutomation, Knowledge Base, News, Retail
Responsible Automation in the Age of AI Orchestration How better I could start blog than with a quote from Mark Twain “I have made this letter blog longer than usual, only because I have not had the time to make it shorter.” Mark Twain – Lettres...
by Tibor Vass | May 9, 2023 | Automation, Blog, Email
We live in unprecedented times where businesses struggle to meet ever-changing customer needs and hectic market circumstances. Are you tired of seeing your profit margin decrease each month? You are not alone. A lot of companies are facing similar challenges today....
by Tibor Vass | Feb 23, 2023 | AI, Blog, Email
Artificial intelligence (AI) is beginning to play a crucial role in today’s business environment. With the rise of ChatGPT, Bard AI, and other AI chatbots, everything from entire industries to individual employees are re-evaluating their workflows and processes. This...
by Tibor Vass | May 18, 2022 | Blog, Email
Email’s growing popularity Social media, self-service, text, and chat customer service channels have seen huge improvements in the last few years. However, email is still one of the most used channels by customers. As your email volumes increase, providing quick and...
