How AI Is Used In Case Management

How AI Is Used In Case Management

A couple days ago, I read an interesting blog from HBR titled ‘AI with a Human Face’ where the authors described how “All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that...
Read This Before Buying a Case Management Solution

Read This Before Buying a Case Management Solution

You may think it is a bad idea to compare car buying with selecting a Case Management solution but, in both cases, making an educated decision is quite similar. Here is why. First, you may think all Case Management solutions are very similar – just like cars – at...
How AI Improves Next-Gen Case Management Systems

How AI Improves Next-Gen Case Management Systems

Artificial Intelligence (AI) has emerged as a promising technology that can transform how case management is conducted. With its advanced algorithms, machine learning capabilities, and natural language processing, AI can help case managers in various ways, such as:...
How BPM Evolved to Case Management

How BPM Evolved to Case Management

What is Case Management Software? Case management is defined as the people, processes and content required to complete a case end-to-end. Every case must have a clear beginning and end. But unlink traditional workflows, cases require more holistic approach to managing...
How Case Management Can Maximize Investment in ERP Systems

How Case Management Can Maximize Investment in ERP Systems

Becoming a more agile organization Corporations worldwide are constantly being introduced to new requirements that change the way they conduct business with their customers, partners, consumers, and anyone else considered a touchpoint. Change is driven by so many...