by Tibor Vass | Apr 4, 2023 | Automation, Blog
Four easy steps to achieve better CX and more beneficial business outcomes with lower risk. In today’s fast-paced business world, productivity and efficiency are undoubtedly very important, but not everything. Customer and Employee experiences (CX & EX) are...
by Tibor Vass | Apr 1, 2023 | News
LOS ANGELES, Calif. – April 1, 2023 – Eccentex, an industry leading low-code development platform and process automation software company, announced today the appointment of Tibor Vass as CMO – Chief Marketing Officer. As CMO, Tibor will be responsible for driving...
by Tibor Vass | Mar 15, 2023 | Blog, Customer Service
Although great improvements have recently been made in AI and machine learning, today’s workplace is still missing those functions that decrease the knowledge worker’s efforts while improving efficiency and productivity. Brand representatives often work through...
by Tibor Vass | Feb 23, 2023 | AI, Blog, Email
Artificial intelligence (AI) is beginning to play a crucial role in today’s business environment. With the rise of ChatGPT, Bard AI, and other AI chatbots, everything from entire industries to individual employees are re-evaluating their workflows and processes. This...
by Tibor Vass | Jan 19, 2023 | Blog, Customer Service
Personalization is the practice of tailoring products and services to the individual needs and preferences of each customer. When done well, personalization can lead to increased customer satisfaction and loyalty, as well as higher conversion rates and sales,...
