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How AI Is Used In Case Management

How AI Is Used In Case Management

A couple days ago, I read an interesting blog from HBR titled ‘AI with a Human Face’ where the authors described how “All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that...
How AI Improves Next-Gen Case Management Systems

How AI Improves Next-Gen Case Management Systems

Artificial Intelligence (AI) has emerged as a promising technology that can transform how case management is conducted. With its advanced algorithms, machine learning capabilities, and natural language processing, AI can help case managers in various ways, such as:...
4 Ways AI Improves Email Handling

4 Ways AI Improves Email Handling

Artificial intelligence (AI) is beginning to play a crucial role in today’s business environment. With the rise of ChatGPT, Bard AI, and other AI chatbots, everything from entire industries to individual employees are re-evaluating their workflows and processes. This...