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Request your free trial.

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Our team will reach out to you.

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Get up and running with Eccentex AppBase.

Looking for a great return on investment?

$3 million

savings after the first year of production

200 agents

reduction in the contact center workforce within the first year

20%

drop in complaint tickets within the first year

6%

reduction in contact center costs 

AppBase for Customer Service

Extend service beyond the contact center and scale by connecting people, functions and systems

AppBase for Back-Office

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Customer Stories

Finance

Customer Service

A large financial services company reduced their call center costs and reduced disputes

Customer Stories

Disputes

Case Management

See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.

Partner

Genesys

See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.