Eccentex Blog
The latest from Eccentex
Entering the Age of Hyper Automation
When I was young, I played video games (as probably many other kids my age) and I even designed and programmed my own video games in C++ on my old...
3 Risks of Legacy Systems and Manual Processes in Financial Services
The financial services industry is constantly evolving, with new regulations and technologies emerging all the time. This creates a challenge for...
3 Benefits of Using Process Automation to Improve CX
Today's customers expect a seamless and efficient experience across all touchpoints. Process automation can help businesses deliver on these...
How No Code Development Can Save You Time & Money
One of the biggest challenges of companies today is how to keep up with ever-changing customer needs. Time is a critical factor, because if you are...
The Anatomy of HyperAutomation
What is HyperAutomation HyperAutomation as a term was originally introduced by Gartner in 2019, their definition was: “Hyperautomation is a...
How Next Best Action Helps Your Business
In today's competitive business environment, companies need to have the ability to adapt and react quickly to changes in customer needs and market...
SRM Lists Eccentex to 50 Fastest Growing Companies
5 Key Benefits of Integrated Operational CRM and BPM
In the world of modern business, operational efficiency and effective customer relationship management (CRM) are critical factors for success. Both...
The Power of AI and HyperAutomation in Customer Service
In today's digital age, businesses are constantly seeking innovative ways to improve customer service, reduce complaints, and enhance agent...
