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 LegalFlow by Eccentex

Unify People, Content and AI
to move Legal Work Forward

LegalFlow streamlines the entire legal case lifecycle with omnichannel intake, intelligent document processing,
Al orchestration and a unified workspace, so legal teams can work faster, reduce risk and deliver better outcomes.

Ready to transform your legal team operation excellence to the next level?

Let’s build trusted and responsible Legal Casework Automation together!

An AI-Powered Legal Case Management platform

AI-assisted, Human Controlled Legal Workflow Automation by Eccentex
From Intake to Resolution

LegalFlow orchestrates Al services including document processing, knowledge surfacing, research, workflow automation and analytics across the entire legal lifecycle.

Smarter Work Automation with AI Orchestration

Leverage the power of multiple AI services to automate and orchestrate legal work without sacrificing human control.

Unify the Workplace to Support Team Work

Get access to all important client data, conversation historym attached documents and related scheduling from the same universal workplace.

Supports Wide Range of Legal Workflows

From Government and Public sector trhough Corporate and Legal Firms processes, LegalFlow supporting various Legal Workflows with embedded Regulatory and Compliance Rules.

Fully Configurable Workflows

To enable maximum flexibility all legal processes can be fully configurable based on the users need through easy to use graphical process designers

  • TYPICAL USAGE SCENARIOS
  • Legal Matter Case Management
  • Document-intensive Legal Review
  • Legal Research & Knowledge Surfacing
  • Public Records & FOIA Requests
  • Claims Dispute & Litigation
  • Contracts & Legal Agreements
  • Regulatory & Compliance Matters
  • Investigations & Evidence-driven Casework
  • Omnichannel Unified Client Engagements
  • and more...
  • WHO USES IT
  • Government Attorney / Agency Counsel
  • Prosecutor / State's Attorney
  • Public Defender / Defense Attorney
  • Paralegal / Legal Caseworker
  • Litigation & Appeals Specialist
  • Investigator
  • Records / FOIA Officer
  • Compliance / Regulatory Officer
  • Legal Operation Manager / General Counsel
  • and many others…
  • INTEGRATES WITH
  • CRM & Client Portals
  • Document & Content Management
  • Email and Messaging Systems
  • Record Keeping & Constituent Systems
  • CCaaS & Communication Systems
  • Identity Verification Systems
  • GIS / Property / Government Data Systems
  • Court / e-Filing Systems
  • Various Legal Databases
  • and legacy partner ecosystems too...
  • ORGANIZATIONAL IMPACT
  • Faster responses & resolution
  • Higher Legal Compliance
  • Lower operational cost and risk
  • Higher Client Satisfaction
  • Reduced Legal Caseworker Load
  • Greater Transparency & Accountability
  • More Adaptable Legal Operations
  • Greater Agility
  • Keep key decisions under human control
  • with real-time visibility…

Ready to elevate your legal clients and teams experiences?

See how Eccentex LegalFlow improve CX and EX while reducing operation cost, simplify legal work complexity, coordinate multiple legal workflows and secure the desired outcomes.
A MODERN APPROACH TO LEGAL OPERATIONS

End-to-end Legal Case Lifecycle

LegalFlow unifies people, processes and Al to manage legal casework from intake to resolution with full visibility, control and accountability.

AI EMBEDDED IN EVERY STEP

Smarter Legal Work with AI Orchestration

LegalFlow leverages a combination of Al services – from document understanding and legal research to workflow automation and knowledge surfacing – all orchestrated on the Eccentex platform.

FEDRAMP READY

Built for Government and Regulated Environments

LegalFlow is designed with security, privacy and compliance at its core and Government Cloud  ready, making it ideal for federal, state and local government agencies as well as regulated enterprises.

Security by design | Compliance Alignment | Audit-ready Architecture | Supports Government Deployments

 

Optimized for legal work that demands context, flexibility, and control

Every matter evolves. Give legal teams a connected record, adaptable workflows, and governance embedded in the way work gets done.

c

Complete matter context

Bring documents, dates, parties, tasks, decisions, and communications into one connected view.

Workflows that fit the work

Configure routing, approvals, reminders, and handoffs around the way each legal practice works.

f

Governance in the flow

Build access, confidentiality, retention, and audit controls into the flow of legal work.

MATTER-CENTRIC LEGAL OPERATIONS

Keep every matter connected from intake through retention

Legal work often spans inboxes, shared drives, spreadsheets, legacy databases, and specialist tools. LegalFlow creates a common operating environment where every matter has a clear record, an adaptable path, and the context teams need to move work forward.

Unified matter workspace

See the people, documents, dates, tasks, decisions, and activity associated with each matter in one place.

Intake and triage

Capture requests and claims consistently, collect essential information, and route work for review and assignment.

Documents and knowledge

Organize matter-linked files, correspondence, notes, templates, and approved knowledge so teams can find what they need.

Tasks and deadlines

Coordinate assignments, due dates, reminders, approvals, and handoffs across the matter lifecycle.

Parties and relationships

Maintain a connected view of clients, claimants, counsel, agencies, witnesses, and other matter participants.

Reporting and oversight

Turn matter data into configurable views and reports for status, workload, trends, and management oversight.
AI WITH HUMAN CONTROL

Put intelligence to work without putting judgment on autopilot

Where enabled and configured, LegalFlow can support authorized teams with AI-assisted summarization, information extraction, knowledge retrieval, content comparison, and drafting support. Human review, permissions, and organizational policies remain part of the process.

AI-assisted legal matter workspace with case information, documents, tasks, and human review controls

Support document review

Accelerate review and extraction while keeping people responsible for interpretation and approval.

Surface authorized knowledge

Help teams find relevant context within the information they are permitted to use.

Assist drafting and comparison

Introduce assistance for authorized use cases with review steps and policy controls.

FROM REQUEST TO RECORD

A connected path through the legal matter lifecycle

Standardize the essential stages while preserving the flexibility each practice area and matter requires.

01

Request and triage

Capture legal requests and claims through consistent channels and route them for review.

02

Review and classify

Confirm essential details, apply matter types and confidentiality requirements, and determine the right path.

03

Create and assign

Open the matter, bring key context together, and coordinate ownership across the team.

04

Manage work and deadlines

Track documents, communications, tasks, dates, decisions, approvals, and related parties.

05

Resolve and close

Document outcomes, complete closing steps, and preserve a reliable matter record.

06

Retain and reuse

Apply retention practices and make approved knowledge easier to find for future matters.

A MORE CONNECTED LEGAL OPERATION

Improve visibility, control, and continuity across the office

Bring the information and work around each legal matter into a common operating environment.

Clearer matter visibility

Give teams and leaders a shared view of status, ownership, next actions, and workload.

Stronger operational control

Reduce reliance on disconnected inboxes and spreadsheets while making tasks, deadlines, and approvals easier to manage.

Reusable institutional knowledge

Keep completed work organized and searchable, subject to access and retention policies.
BUILT AROUND THE WORK

Support diverse legal practices in one operating environment

Use a common foundation while configuring the matter models, workflows, roles, and information each practice needs.

Civil litigation

Coordinate litigation documents, key dates, tasks, decisions, parties, and case activity from a matter-centered workspace.

Claims management

Standardize intake, investigation, review, and resolution, with configurable handoffs when a claim becomes litigation.

Advisory matters and investigations

Track requests, research, analysis, evidence, approvals, recommendations, and outcomes with the right level of structure.

Outside counsel oversight

Maintain a consistent view of assignments, key updates, deliverables, and related matter context across external engagements.
CONNECT THE LEGAL ECOSYSTEM

Connect LegalFlow to the systems your organization relies on

LegalFlow provides an integration framework for connecting with the productivity, document, identity, finance, analytics, research, court, eDiscovery, eSignature, and other systems an organization chooses to use. Specific connections are defined and configured for each environment.

Productivity and content management systems

Legal and court services

Finance and analytics systems

Identity and enterprise access control systems

GOVERNANCE FOR SENSITIVE LEGAL WORK

Protect access, preserve accountability, and manage the record

LegalFlow brings security and information governance into the matter workspace, helping teams manage access, confidentiality, activity history, retention, and approved records practices through a consistent operating model.

Granular access

Control who can view or work with matter information based on roles, responsibilities, and policy.

Auditable activity

Maintain a traceable history of important actions, updates, and decisions.

Retention and records

Support consistent closure, retention, and disposition practices across matter types.
POWERED BY ECCENTEX HYPERAUTOMATION CLOUD

A legal solution built on a platform for complex, changing work

LegalFlow combines legal-domain workflows with the configurable case management, content, automation, integration, analytics, and intelligent services of Eccentex HyperAutomation Cloud. Teams can evolve processes and experiences as policies, practices, and technology change, with configuration prioritized over one-off customization.

Dynamic case management

Adapt tasks, decisions, and process paths as each matter develops.

Configuration first

Evolve forms, data, roles, views, rules, and workflows as operating needs change.

Connected platform services

Use shared capabilities for content, integration, reporting, automation, and governance.

Bring legal work into one connected operating environment

See how LegalFlow can support your office’s matter lifecycle, governance needs, and modernization priorities.