Products, Solutions & Services
Digitize, Simplify and Automate your Processes with Eccentex Business Automation Solutions
Core Focus Areas
Customer Service Management
ServiceJourney
No-Code / Low-Code Platform
HyperAutomation Cloud
Vertical Solutions
For All Major Industries
HyperAutomation Cloud Products
Ready to Use Business Applications with Reusable Vertical Templates
Dynamic Case Management
Advanced Email Automation
Intelligent Work Automation
Smart Document Handling
AI-Assisted Knowledge Base
Business Intelligence
HAC Platform Services & Development Tools with AI in the Core
Development Tools
No-Code / Low-Code / Deep-Code development tools to unleash the full power of our platform
Integration Adapters
Platform embedded CCaaS / Omnichannel integration adapter to manage customer journeys across the entire CX Ecosystem
AI / GenAI Services
Agentic AI, GenAI, Conversational AI functions built on an LLM of choice to better engage customers and support employees
Vertical Accelerators
Out-of-box and 80% reusable vertical application templates to speed up innovation and solution adoption
Sample of Eccentex Solution Accelerators
Technical Service Management
For Energy and Utility Clients
Case Management
For Appraisal Appeals
INCIDENT MANAGEMENT
For Emergency Response Services
Consulting and Hosting Services
Professional Services
Solution Design, Planning and Deployment
HyperAutomation as a Service
Cloud Service Operation & Maintenance
Product & Solution Training
User, Admin and Operation Management
