by Tibor Vass | Jul 19, 2023 | AI, Automation, Blog, HyperAutomation
What is HyperAutomation HyperAutomation as a term was originally introduced by Gartner in 2019, their definition was: “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT...
by m G | Jun 6, 2023 | AI, Automation, Blog, Customer Service, HyperAutomation
In today’s digital age, businesses are constantly seeking innovative ways to improve customer service, reduce complaints, and enhance agent efficiencies. Traditional methods alone are no longer sufficient to keep pace with customer expectations. This is where...
