by Tibor Vass | May 18, 2022 | Blog, Email
Email’s growing popularity Social media, self-service, text, and chat customer service channels have seen huge improvements in the last few years. However, email is still one of the most used channels by customers. As your email volumes increase, providing quick and...
by Tibor Vass | May 4, 2022 | Blog, Energy & Utilities
A Smart Factory Needs Smart Solutions Software systems that reduce data silos and make information widely available to everyone in the same office are essential in today’s organizations. Intelligent, connected, and adaptable tech has moved beyond the office...
by Tibor Vass | Mar 17, 2022 | Blog, Genesys
The customer service experience should be smooth and painless. Agents need to move through their work efficiently, with as few unnecessary interruptions as possible. Ideally, an agent should be able to solve the problem in front of them quickly and easily. That’s the...
by Tibor Vass | Mar 3, 2022 | Blog, Low-Code
In today’s business world, speed is critical. And getting applications up and running as quickly as possible by deploying a minimum viable product (MVP) provides a definite advantage. To maximize the deployment speed of MVPs, smart startup leaders are leveraging...
by Tibor Vass | Feb 1, 2022 | Blog, Low-Code
There’s a lot to consider when deciding which style of software development is the right choice for your business needs. Some organizations are well-equipped with IT and coders ready to develop any applications necessary, while others are not. Cost of labor,...
