by Tibor Vass | Jul 12, 2023 | AI, Automation, Blog
In today’s competitive business environment, companies need to have the ability to adapt and react quickly to changes in customer needs and market demands. One approach that has become increasingly popular in recent years is Next Best Action (NBA) for business...
by Tibor Vass | Jun 27, 2023 | Automation, Blog
In the world of modern business, operational efficiency and effective customer relationship management (CRM) are critical factors for success. Both Operational CRM and Business Process Management (BPM) play crucial roles in streamlining operations, enhancing customer...
by Tibor Vass | Jun 6, 2023 | AI, Automation, Blog, Customer Service, HyperAutomation
In today’s digital age, businesses are constantly seeking innovative ways to improve customer service, reduce complaints, and enhance agent efficiencies. Traditional methods alone are no longer sufficient to keep pace with customer expectations. This is where...
by Tibor Vass | May 31, 2023 | Blog, Knowledge Base
Every organization has its own set of policies and procedures to ensure that its daily operations run smoothly and prudently. However, managing these can be a daunting task, especially when there are frequent changes or updates are required. This is where a knowledge...
by Tibor Vass | May 31, 2023 | Blog, Low-Code
Enterprise grade Low-Code implementations do not have to be overwhelming for project managers. Implementations using this technology can be easier than you think and here’s why. Project Manager Perspective As someone who has worked in the enterprise segment for the...
