Gartner Positions Eccentex in Visionaries Quadrant for BPM-Platform-Based Case Management Frameworks

Gartner Positions Eccentex in the Visionaries Quadrant

LOS ANGELES, March 31, 2015 /PRNewswire/ — Eccentex Corporation, a leading provider of software-as-a-service (SaaS) and BPM platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced it has been positioned by Gartner, Inc. in...

Omnichannel customer service

Extend service beyond the contact center and scale by connecting people, functions and systems

Low-code app development

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Customer Stories

Finance

Customer Service

A large financial services company reduced their call center costs and reduced disputes

Customer Stories

Disputes

Case Management

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Partner

Genesys

See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.